I'm a long-time user of the Natural & Relaxed line of products which I love; however, my hair is growing longer. Obviously, breakage is an issue. I started with the Smoothing Balm just after I've used conditioner and let my hair air dry and saw a huge difference. My ends were less dry and the spliting slowed dramatically. After using it that way a couple of times, I decided to use it everyday. There is a build up by the fifth day, but it doesn't influence my decision to continue to use it daily. I have noticed in the last month that my hair has less breakage than before I started using it. Since it is nearly winter, I wanted to protect my hair and control the fizz so I'm going to start using the Frizz Control shampoo and conditioner plus the replenishing mask. I'll submit a review in a few weeks.