You changed your packet-packaging towards the end of 2013, and that's when I purchased my final grain of Equal sweetener. Before making the change, your packets had what I'll call 2 "handles". One was on the top, the other on the bottom of the packet. With one hand I could hold onto the bottom handle, and with my other hand I could rip off the top handle. And I did that to thousands of packets of Equal for about 30-35 years. Well, when you went to your Great New packaging towards the end of 2013 - maybe it was in early 2014, you did away with one of those very convenient handles. And by doing that, you did away with a customer who had been buying Equal for 30-35 years.
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