I borrowed my Dad's Mr. Coffee Espresso maker (EM20) for two months and finally decided to buy one of my own and return his. I read a lot of reviews on-line and didn't want to spend over $100. I think I would have just ordered one like his if they still made the same model and sold it at Walmart, but I could only find it on-line where I would have had to deal with shipping returns so I decided to find another one. This pump-driven Mr. Coffee was perfect for me. I grind my own beans at home so I get plenty of crema. It's very quick to heat up. The only complaints (more like annoyances) I have are that I have to change filter baskets to brew enough for both me and my husband, and the milk steamer is kind of low to the counter. I have seen that other people elevate the machine and that helps. As for changing filter baskets, it's not a big deal, I just fill them both at once and tamp, use a graduated measuring cup to make the right amount for each shot size, and brew them one after another. Also, it's hard to get off the black rubber cover to clean the steamer, but that seems to me to be a universal problem. Anyway, I usually just heat the milk in the microwave because I don't have time to steam the milk every time. But when I do, the steamer works well. I drink 2-3 espresso mochas a day, and with this machine, I'm not even tempted to go to Starbucks anymore, unless I'm traveling for work. I do stop by occasionally to buy mocha powder and they ask me if I want them to get anything started for a drink but it's not even tempting. Pay them $4.50 for a mocha? No way! Two shots of espresso, 1 TB mocha powder, and 1/2 c skim milk, and that's the perfect recipe for me. And it's not 350 calories either. :) With this machine, I finally understand the "tail of a mouse, stripes of a tiger" thing. You really do see that!
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