I bought this for my new job, where I will be working from home in a call center environment. I have owned and used this for two weeks, and I could not be more pleased. It is very clear, and I really appreciate the choice of two volume controls. The mute button is nice, as not all headsets offer this feature.
I would definitely recommend this product.
I might add on certain phones, you do have to take the handset off the cradle to use the headset, but if your phone has the headset feature, it should not be a problem.
Considering the price for this headset on plantronics.com is listed as $129.99, I would consider the Wal-Mart price exceptional! I paid $69.99...
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