After 2 hours of operation, the Ferris Wheel stopped turning. The motor was making a terrible noise. Instead of taking it down and returning for a replacement, I took it apart and found the problem. A pin was not secured properly during the mfg process, causing a rubber gasket to bind the wheel (not turning). After removing the mangled gasket, the wheel turned freely. The Ferris wheel works perfect now. I read some reviews on the net where people were having a similar problem with the wheel not turning. Other than this slight problem, it is a beautiful outside Christmas decoration. Yesterday we had 45 mph gust all day long, and this baby held up well.
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