This phone has been a nightmare. Here are the problems I had experienced right out of the box: 1. No link to base messages
2. Battery low when there's a full charge after taking it off the base
3. Screen goes out when attempting to switch call to speaker
4. Screen goes out when attempting to answer a call
5. Phone disconnects when attempting to answer or make a phone call I was on the verge of throwing this piece of trash phone out and something made me search for a potential fix or explanation on the Internet. I have always had a Panasonic phone and never had an issue over the years. When you call Panasonic they act as if you don’t know how to use the phone…it is a new invention…really! I searched several sites and read through all the reviews both negative and positive. Several people indicated they had the same issues but changing the batteries solved the problem. I changed the batteries to AAA Ni-MH rechargeable batteries. I used a Radio Shack brand in one handset, Duracell in the second, and left the Panasonic brand that came with the phone in the last. I have had no issues with the handsets using the non-Panasonic brand batteries for two days. The problems I had were occurring on a daily basis, multiple times a day. Change the batteries, you won’t regret it. BTW, Panasonic customer service does not have a clue and they will have you send the phone to them and replace it with a refurbished unit. I would have never guessed the batteries were the issue since they were brand new, rechargeable, and came with the phone. My best guess is that people who have never had an issue got a decent set of batteries versus my defective set. I love the phone now that my problems have been resolved. The voice quality is great. I love the night time and call block feature. I’m giving it 3 stars because I had to troubleshoot a brand new phone and Panasonic was useless. If they sent out new batteries to everyone that called, at no charge of course, I’m sure the ratings for this phone would improve. I will update this review if I have any other problems.
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