It was nice to begin with, but after 3 months of regular, but not heavy, use, the plastic on the door cracked. A month and a half later, it stopped working altogether! First it would heat for about 15-20 seconds at a time, then not at all. So, about 5 mos after purchase, I called on the warranty and was told I had to send the micro to a larger town 3 hours away for them to assess it. I then spoke to a supervisor and told them that does not work for me and gave them names of local companies that they could 'authorize' to check the microwave. A couple days later, I got a call back that they would just do a refund, but I had to send the microwave back to them in a box #provided by them with postage paid via UPS#. They will send my check once they see the microwave is on its way to them. So... all that took about 2 weeks, calling and waiting for a call back, etc. I still have not gotten the box and its been 3 days.
So, it was okay when it worked, but the warranty process has been a pain. Have you ever tried to go 2+ weeks without a microwave? It's difficult. Plus, then having to shop around for another one. It's just added more to my life than the convenience of a microwave I was expecting. If you purchase it at Walmart, they will likely exchange it for you there and you can skip Panasonic, though. Walmart is wonderful with prices and exchanges.
Oh, also, the door glass is darker and you can't see your food very well while cooking. And there is no light when you open the door, so if you use it at night--you'll need the room lights on.
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