Walmart+ Membership
What is Walmart+?
What is included in a Walmart+ plan?
What types of Walmart+ plans are available?
Can I switch to a different Walmart+ plan after I sign up?
Do I need to download the Walmart app to use Walmart+?
Where can I manage my Walmart+ account?
Who do I contact for assistance with my Walmart+ account?
Where is Walmart+ offered?
Walmart+ Assist
What is Walmart+ Assist?
Does Walmart+ Assist offer a free trial?
How is Walmart+ Assist different from a full price Walmart+ Membership?
Which membership types are eligible for Walmart+ Assist?
How will I be verified for eligibility to enroll into the Walmart+ Assist discounted membership?
What is Sheer ID?
What qualifying documents do I need to provide to verify my eligibility?
What happens if I can’t prove that I am eligible during membership enrollment?
How long will my verification be valid?
What happens if my annual re-verification fails?
Walmart+ Assist continued
How can an existing member switch their membership to a Walmart+ Assist membership?
What happens to my Walmart Cash if I switch to a Walmart+ Assist membership?
How do I use a gift card I received as a refund for my old membership?
Who can I reach out to for more questions?
Payment and Billing
What forms of payment can I use to purchase Walmart+?
How do I change my payment method?
When do I get billed for my Walmart+ membership?
Will I receive a receipt for my Walmart+ membership payment?
Will Walmart+ automatically renew?
What happens if my form of payment is declined?
Why was my membership charged to a different card?
Does Walmart+ accept EBT?
How do I cancel my Walmart+ plan?
What happens to my membership fee if I cancel?
Pause Membership
What does “Pause membership” mean?
How does it work?
How many times can a member pause their membership?
When can a member pause their membership?
Who is eligible to pause membership?
What membership benefits & functions are inaccessible during a paused membership?
Free shipping with no order minimum
What items are available Walmart+ free shipping with no order minimum?
How will I know if I get free shipping with no order minimum?
Why does my order still show a shipping charge at checkout?
Is there a limit to how many times I can order?
What types of shipping qualify for Walmart+ free shipping?
Can I place an order with free shipping & free delivery in the same order?
Free delivery from stores
How does free delivery from stores work?
Is there a minimum order amount for free delivery?
Is there a markup on Walmart+ delivery orders?
Is there a limit to how many times I can order?
Can I save multiple delivery addresses to my Walmart+ account?
How do I change my delivery address?
Are there restrictions on delivery times?
Does Walmart+ guarantee same-day delivery for members?
Can I get my items delivered faster?
Are there differences to my grocery order with a Walmart+ plan?
Burger King® savings
Who is eligible to redeem this benefit?
What is the Burger King® savings benefit?
How do I use this benefit?
How do I link my Walmart+ membership to a BK® Royal Perks account?
Where can I claim this benefit?
Can I redeem both offers at the same time?
What are the limitations of this benefit?
Can I share my benefit with friends & family?
Video Streaming Choice
Which streaming services are included in my Video Streaming Choice benefit?
What if I already have an account with one of the streaming services included & want to link it to my Walmart+ account?
What happens if I have a free promotional upgrade trial & downgrade or cancel it?
How often am I allowed to switch between streaming services?
Am I able to upgrade from the ad-supported tier?
What happens if I’m on the upgraded tier of a streaming service & downgrade?
What if I want to stay on my current streaming service instead of switching after 90 days?
Are trial members eligible for streaming services?
Member prices on fuel
What are “member prices on fuel” & how do I get them?
How do I access member prices on fuel at the pump?
How do I pay for member prices on fuel?
Can I receive member prices on fuel & pay in cash?
What if I forget to bring my Walmart app to the pump?
Is there a limit to how many gallons I can get member prices on fuel?
Can I access member prices on fuel more than once per day?
Can member prices on fuel be applied to all fuel types?
If I can’t figure it out at the pump, can an attendant help me?
Mobile scan & go
What is mobile scan & go?
How do I get started with mobile scan & go?
Do I need to download the Walmart app to use scan & go?
Do all Walmart locations offer scan & go?
Do I need to be connected to the store’s WiFi to use scan & go?
Is there a limit to how many things I can buy in one trip using scan & go?
Can I get Walmart Cash with scan & go?
What payment methods can I use with scan & go?
Do I need to show my receipt to anyone before leaving the store?
How do I bag items I purchased using scan & go?
Walmart+ Travel
What is Walmart+ Travel?
Where can I find my booking(s)?
How is the Walmart Cash calculated when booking vacation packages?
What happens to my Walmart Cash if I cancel or modify my reservation(s)?
Will I get Walmart Cash through Walmart+ Travel powered by Expedia if I cancel my membership?
Does Walmart Cash expire?
Can I redeem my Walmart Cash on future bookings through Walmart+ Travel powered by Expedia?
When will I see my Walmart Cash received through Walmart+ Travel in my account?
Will the Walmart Cash received through Walmart+ Travel be combined with Walmart Cash from other programs?
If I have any questions, changes or issues with my trip or bookings, who can I contact?
Why am I not seeing the correct amount of Walmart Cash reflected on the Walmart+ Travel site (WalmartPlusTravel.com) or in my Walmart.com account?
Free online pet care
What is Pawp?
What does the Pawp membership include?
I’m already a Walmart+ Member, how do I activate this benefit?
How much is Pawp with Walmart+?
How do I get $3,000 of Emergency Protection?
I’m not currently a Walmart+ member, but can I sign up for Walmart+ to get access to Pawp?
Can I use Pawp on both mobile & desktop?
InHome
What’s Walmart+ InHome?
What's included with Walmart+ InHome?
What InHome plans are available & how much are they?
Can I switch to a different InHome plan after I sign up?
Can I get InHome without having a Walmart+ membership?
How do I sign up for Walmart+ InHome?
Where can I manage my Walmart+ InHome membership?
Who do I contact for assistance with my InHome upgrade?
OnePay
How do I earn 5% cash back rewards for Walmart purchases as a Walmart+ Member?
How do I earn the $35 welcome bonus offer?
When will earned rewards become available to redeem from my OnePay CashRewards points balance?
What if I need to change the email provided in my OnePay CashRewards credit Card application after approval?
Can I add my OnePay CashRewards Card to multiple Walmart+ membership accounts?
When will I receive my physical credit card?
How do I pay my OnePay CashRewards card bill?
Can I earn 5% cash back on my Walmart+ membership fee?
Are trial members eligible to earn the 5% cash back rewards?
What happens if I cancel or pause my Walmart+ membership?