South Shore

South Shore Gramercy Full/Queen Platform Bed (54"/60") with Drawers, Multiple Finishes

Average Rating:out of 5 stars
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Walmart # 555558074
$241.15$241.15
Was $295.00
Out of stock
Delivery not available
Pickup not available

Sold & shipped byWalmart

Highlights

Bed TypePlatform Beds
Home Decor StyleContemporary, Modern
Thanks to its neutral yet trendy finish and clean lines, this platform bed with drawers goes well with all of today's decors and styles. Furthermore, it features practical additional storage in the bedroom with its two drawers.

About This Item

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Features
Thanks to its neutral yet trendy finish and clean lines, this platform bed with drawers goes well with all of today's decors and styles. Furthermore, it features practical additional storage in the bedroom with its two drawers.
South Shore Gramercy Full/Queen Platform Bed (54"/60") with Drawers, Multiple Finishes:
  • Can be combined with the headboard of the same collection
  • Economic choice: does not require a box spring
  • Features 2 practical drawers (1 on each side)
  • The top surface of the bed is laminated
  • Ball-bearing full-extension drawer slides
  • Can support a total weight of up 500 lbs
  • Mattress and accessories not included
  • Requires complete assembly by 2 adults (tools not included)
  • Ships in a heavy box, make sure to have a friend with you
  • Packaging tested and certified to reduce the risk of damage during shipment
  • Dimensions: 80-1/2"L x 60"W x 10-1/2"H; 133 lbs
  • Made in Canada with non-toxic laminated particleboard
  • 5-year quality guarantee
  • Any questions? Contact South Shore, available 7/7: 1-800-290-0465 or www.southshorefurniture.com

Warnings:

proposition 65 reasons:This product can expose you to chemicals including Formaldehyde, which is known to the State of California to cause: cancer.

WARNING: This product can expose you to chemicals including formaldehyde, which is known to the State of California to cause cancer or birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov/furniture. www.p65warnings.ca.gov


Customer Reviews

Average Rating:(2.0)out of 5 stars
5 stars
7
4 stars
16
3 stars
13
2 stars
21
1 star
69
Most helpful positive review
3 customers found this helpful
Average Rating:(4.0)out of 5 stars
Decent quality
The product took me about 2 hours to put together on my own and directions were only mildly confusing at times. One drawer appeared to be missing a rubber piece that may affect how the drawer closes and doesn't seem to have a good fit. When on the last step putting the screws in to lock all the boards together there didn't seem to be any pre-drilled holes which makes it difficult to screw these together when you are on your own given the directions. The quality is decent for the price and serves its purpose.
Most helpful negative review
21 customers found this helpful
Average Rating:(2.0)out of 5 stars
Unhappy customer
It was missing a piece and we were given two of another. We made it work but it was too much money to deal with that. My son didn't want to wait to send it back because it would be too much of a hassle and he wouldn't have a bed.
Most helpful positive review
3 customers found this helpful
Average Rating:(4.0)out of 5 stars
Decent quality
The product took me about 2 hours to put together on my own and directions were only mildly confusing at times. One drawer appeared to be missing a rubber piece that may affect how the drawer closes and doesn't seem to have a good fit. When on the last step putting the screws in to lock all the boards together there didn't seem to be any pre-drilled holes which makes it difficult to screw these together when you are on your own given the directions. The quality is decent for the price and serves its purpose.
Most helpful negative review
21 customers found this helpful
Average Rating:(2.0)out of 5 stars
Unhappy customer
It was missing a piece and we were given two of another. We made it work but it was too much money to deal with that. My son didn't want to wait to send it back because it would be too much of a hassle and he wouldn't have a bed.
The product took me about 2 hours to put together on my own and directions were only mildly confusing at times. One drawer appeared to be missing a rubber piece that may affect how the drawer closes and doesn't seem to have a good fit. When on the last step putting the screws in to lock all the boards together there didn't seem to be any pre-drilled holes which makes it difficult to screw these together when you are on your own given the directions. The quality is decent for the price and serves its purpose.
It was missing a piece and we were given two of another. We made it work but it was too much money to deal with that. My son didn't want to wait to send it back because it would be too much of a hassle and he wouldn't have a bed.

Frequent mentions

1-10 of 126 reviews
Average Rating:(3.0)out of 5 stars

Nice bed.

I keep hitting my shins on the edges of the bed. I used a saw to round off the edges at the foot of the bed and this has helped prevent more bruising. The bed looks great and I love the storage drawers.

Dear Sir or Madam, thank you for taking the time to share your experience with us and we're sorry to hear that you are not satisfied with your finished product. You may reach out to our Customer Service team so we may assist you under your warranty and assist you in possibly send replacement parts. Our contact information is: 1-800-290-0465 / service@southshorefurniture.com <img src="https://s3.amazonaws.com/stratos-logos/logos/SouthShoreFurniture.jpeg" alt="SouthShoreFurniture" title="SouthShoreFurniture" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> <!--[if ReviewResponse]><![endif]-->
Average Rating:(3.0)out of 5 stars

Very nice but what do you do now?

This is a nice bed frame but it is a pain to put together. There are a lot of pieces. The drawers seem like they are good quality but something fell out the back and now to get to it I will have to take the drawers out to reach it. We screwed the top down with extra screws to help maintain the integrity of the structure. The only problem now would be moving it. I am not sure how we would get it out of the room.

Dear Christine, thank you for taking the time to share your experience with us and we're sorry to hear that you had assembly setbacks. South Shore understands that assembly questions / concerns may arise so our agents are available by phone or email to assist you. Please feel free to reach out to our Customer Service team at: 1-800-290-0465 / service@southshorefurniture.com
Average Rating:(2.0)out of 5 stars

Unhappy customer

It was missing a piece and we were given two of another. We made it work but it was too much money to deal with that. My son didn't want to wait to send it back because it would be too much of a hassle and he wouldn't have a bed.

Average Rating:(2.0)out of 5 stars

Product damaged

Product (particle boards) arrived damaged. All were damaged in one particular corner, which indicates poor packaging or shipping. Fairly easy to put together. You can tell the bed is cheap in quality- but i guess you get what you paid for

Dear Yvonne, thank you for taking the time to share your experience with us and we're sorry to hear that you received damaged parts. Please know that South Shore does send replacement parts for pieces that arrived damaged or defective. We would like to invite you to call our Customer Service team by phone or email so we may assist you under your warranty: 1-800-290-0465 / service@southshorefurniture.com
Average Rating:(1.0)out of 5 stars

Poorly designed

I purchased this bed off-line having never seen it in person. It looked good in the pictures and the previous review was positive. The bed was for my 12-year-old daughter for Christmas. It was shipped and arrived to my door on time. I was able to easily follow the instructions and put the bed together without any problems. However, while putting the bed together I noticed the material was of poor quality. It was my hope that since my daughter doesn't weigh nearly as much as an adult it would be fine. I was mistaken. Within the first hour the bed had cracked at the drawers. This is a design flaw. The material is clearly to thin to support any amount of weight while accommodating the space of the drawers. Within the first week the bed was completely broken across the foot area. The only positive was Walmart customer service who took the bed back and gave me a refund with no problems.

Average Rating:(1.0)out of 5 stars

A terrible bed frame

I got this a couple months ago and as soo as I started pouring it together noticed that it was a cheaply made product. Then a couple months ago while changing the covers noticed that the tabs holding the top platform in place broke through the platform itself and tore the cover of my sleep number air mattress! I was furious! I sanded down the spots where the platform was broken through because that was the best I could do. And the platform section that's where the top part of your body sleeps ended up being warped because the brace going down the middle of the bed broke and the weight caused that section to say and warp.

Hello, we are truly sorry for the inconvenience. :( If any pieces broke, we can surely send you replacement parts for that. To do so, please contact us at 1-800-290-0465 or email us at service@southshore.ca and we'll take care of that. For the piece that were too sharp, we'll address that as well and we'll find a solution once you conctact us.
Average Rating:(1.0)out of 5 stars

Do Not Buy!!

If I could give this less stars I would. I have had my bed for less than a month and the “platform” is bowing and separating. The drawers will barely open because they catch on the bowing wood. May partner and I weight less than 250lbs together, thats not a lot of weight to deal with. The corners are very sharp and cut into my legs everytime I bump into them.

Hi, thank you for purchasing some South Shore furniture. However, we feel sorry for the inconvenience you have experienced and would like to take some time with you to analyze the situation and find a solution as it comes with a 5-year limited warranty. If you would like to discuss this with one of our agent, please reach us 7-days a week at 1-800-290-0465 or services@southshorefurniture.com. Have an excellent day!
Average Rating:(1.0)out of 5 stars

Defected item

One star for shipping, faster than expected. However, they sent me the defected item. I can even see the mark on where it got repaired before. Quality is bad.

Average Rating:(1.0)out of 5 stars

Terrible made bed

Setting it up was a struggle, directions said there were certain holes for the nails, and the wood didn't have any, has already broken in a few places, I only wiegh 120 pounds... And the drawers are impossible to reach and are hard to open and close.

Average Rating:(1.0)out of 5 stars

Don't waste your money

First thing we noticed was scratches and dings in the paint. Them two boards had broken corners. I wanted to pack it up and return it but my daughter wanted this bed also badly. My husband drives 30min into town to try and find something to fix them. He did but it isn't pretty. The drawers were difficult to put together and they don't open very well. If you have carpet I suggest not buying this bed if you want to use the drawers. I don't expect them to last long. But again my daughter. Then after flipping over the platform the dowels wouldn't stay in. They kept falling out then the predrilled holes didn't match up. I have no idea what my husband did to make it all work out. Overall very frustating. It is a good thing you don't see much of the bed it's self. But in the end my daughter is happy and that is what is important.


Customer Q&A

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If you would like to share feedback with us about pricing, delivery or other customer service issues, please contact customer service directly.
1-3 of 11 questions
by NancyJune 30, 2016


1. No, you have to buy mattress separate.
by Reka
2. Just two one on either side
by Jan12
3. No. No matteress included
by Madinoregon
4. Hello! Thank you for your interest in this product! This bed features two drawers on either side near the foot of the bed. For additional information, feel free to contact our customer service at 1-800-290-0465 or visit our website at www.southshorefurniture.com
by South Shore Team
5. Only 2 drawers. One on each side, but they&#39;re pretty spacious
by Adriana
5 Answers
Last answer: February 16, 2017

by swkAugust 30, 2017


1. Nope well I have mine in a corner so I have never noticed
by bufftyler
2. Nope
by bufftyler
3. Hi ! Thank you for showing interest in South Shore ! We had no trouble with this kind of situation with this bed. :) Thank you very much !
by South Shore Team
3 Answers
Last answer: October 1, 2017

by TikieMarch 29, 2017


1. No, the mattress is not included.
by CommunityAnswer
2. No mattress p o c. Broke within a day
by Kryss
3. Thank you for your question and for your interest in our products. All South Shore products are sold separately unless otherwise specified by the vendor. In this case Walmart so you would need to double check with Walmart before you make your purchase.
by South Shore Team
3 Answers
Last answer: March 31, 2017

Policies & Plans

Warranty plan

Walmart Protection Plans
Most items come with a limited manufacturer’s warranty. The addition of a Walmart Protection Plan adds extra protection from the date of purchase. Walmart Protection Plans cover the total cost of repair, or replacement, for products, as well as covering delivery charges for the exchange.
Walmart Protection Plan options and pricing can be found on the product page, as well as in your cart. Go towww.walmart.com/protectionto see all the coverage offered for each product. You can view your Walmart Protection Plan after your purchase in the Walmart Protection Plan Hub.
Product warranty:5 Years
Warranty Information:5 Year Limited Warranty
Already purchased your product? A Walmart Protection Plan can be added within 30 days of purchase.Click here to add a Plan.

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