Generated at Fri, 06 Dec 2019 12:59:46 GMT exp-ck: undefined; xpa: ;
Electrode, Comp-701261211, DC-prod-cdc02, ENV-prod-a, PROF-PROD, VER-19.1.31, SHA-771c9ce79737366b1d5f53d21cad4086bf722e21, CID-b123198b-afa-16edb4b78b328b, Generated: Fri, 06 Dec 2019 12:59:46 GMT

Western Digital My Book Essential 500 GB USB 2.0 Desktop External Hard Drive

Model: WDBAAF5000EBK
$5000.00$5000.00
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Western Digital My Book Essential 500 GB USB 2.0 Desktop External Hard Drive

Customer Review Snapshot

4 out of 5 stars
19 total reviews
5 stars
13
4 stars
1
3 stars
0
2 stars
2
1 star
3
Most helpful positive review
I have purchased two 1TB; two 500GB; and one 320GB. They all work great and are so handy. I do video work and they are great for storage of large .avi files and very handy when I want to transfer some large files to another computer. I left off one star on the "Meets Expectations" rating because I had Walmart drop ship one to my 84 year old mother. WD factory did not line up the plastic chassis with the power and USB sockets in the unit. She had to go to the Walmart store where the service department happily exchanged the My Book for a new one. Now she's a happy WD My Book 500GB owner.

About This Item

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Western Digital My Book Essential 500 GB USB 2.0 Desktop External Hard Drive The world’s best-selling external hard drive now features a new, smart, visual backup solution that protects your data automatically. Smaller, sleeker, more streamlined design - WD has made these award-winning drives even smaller, sleeker, and more elegant. As always, this book-like shape takes up less space on your desk and allows two or more My Book drives to nestle neatly together like volumes on a shelf. WD SmartWare - A control center for your drive that gives you the power to: Protect your data automatically - Relax. Your data is secure. Automatic, continuous backup will instantly make a second copy whenever you add or change a file. See your backup as it happens - Seeing is believing. Visual backup displays your content categories and shows the progress of your backup. Bring back lost files effortlessly - Retrieve your valuable data to its original location whether you’ve lost all your data or just overwritten an important file. Take control - Customize your backup, set drive security, run diagnostics, manage the power settings, and more from the WD SmartWare control center. Drive lock - Gain peace of mind knowing that your data is protected from unauthorized access or theft with password protection and military-grade 256-bit hardware-based encryption. Illuminated capacity gauge - See at a glance how much space is available on your drive. USB 2.0 interface - A simple connection that offers convenience and compatibility among multiple computers. Power miser - My Book external drives are designed to save energy. WD GreenPower Technology lowers internal drive power consumption by up to 30%, a sleep mode reduces power during idle times, and a power-saving feature turns the drive on and off with your computer. Planet friendly - We designed a small box to minimize waste and used recycled material. We encourage you to recycle it. Ready to plug-and-play with Windows PCs - if you’re a Mac user, check out our Mac version of this product.

Specifications

Brand
WD
Hard Drive Capacity
500 GB
Interface Type
USB 2.0
Model
WDBAAF5000EBK
Color
White
Assembled Product Dimensions (L x W x H)
5.56 x 6.90 x 7.90 Inches

Customer Reviews

5 stars
13
4 stars
1
3 stars
0
2 stars
2
1 star
3

Top mentions

Most helpful positive review
1 customers found this helpful
I like these a lot!
I have purchased two 1TB; two 500GB; and one 320GB. They all work great and are so handy. I do video work and they are great for storage of large .avi files and very handy when I want to transfer some large files to another computer. I left off one star on the "Meets Expectations" rating because I had Walmart drop ship one to my 84 year old mother. WD factory did not line up the plastic chassis with the power and USB sockets in the unit. She had to go to the Walmart store where the service department happily exchanged the My Book for a new one. Now she's a happy WD My Book 500GB owner.
Most helpful negative review
2 customers found this helpful
Hard drive is fine, software worse than terrible
I made the mistake of allowing the SmartWare software to do its thing, including the virtual partition, etc, then backed up some of my stuff. The irritating categories and lack of actual file choice should have been a clue. And then I discovered there was no way to back up my wife's laptop over the network. And then I discovered that something (nothing else had been installed or changed) had messed all my settings for Adobe Photoshop CS4, Dreamweaver, and Bridge. It's the worst example I've ever seen of software that tells you how you MUST do things without giving you options, and then messes you up to boot. Luckily these have been out long enough, and WD has listened to the complaints, that they've developed a fix that will allow you to run it as just a regular external hard drive. I downloaded the fix, applied it, wiped the external drive and re-formatted it, and now it works like a dream with my Second Copy backup software. Note to Western Digital: Make a deal with Second Copy, it's what sofware should be.
Most helpful positive review
1 customers found this helpful
I like these a lot!
I have purchased two 1TB; two 500GB; and one 320GB. They all work great and are so handy. I do video work and they are great for storage of large .avi files and very handy when I want to transfer some large files to another computer. I left off one star on the "Meets Expectations" rating because I had Walmart drop ship one to my 84 year old mother. WD factory did not line up the plastic chassis with the power and USB sockets in the unit. She had to go to the Walmart store where the service department happily exchanged the My Book for a new one. Now she's a happy WD My Book 500GB owner.
Most helpful negative review
2 customers found this helpful
Hard drive is fine, software worse than terrible
I made the mistake of allowing the SmartWare software to do its thing, including the virtual partition, etc, then backed up some of my stuff. The irritating categories and lack of actual file choice should have been a clue. And then I discovered there was no way to back up my wife's laptop over the network. And then I discovered that something (nothing else had been installed or changed) had messed all my settings for Adobe Photoshop CS4, Dreamweaver, and Bridge. It's the worst example I've ever seen of software that tells you how you MUST do things without giving you options, and then messes you up to boot. Luckily these have been out long enough, and WD has listened to the complaints, that they've developed a fix that will allow you to run it as just a regular external hard drive. I downloaded the fix, applied it, wiped the external drive and re-formatted it, and now it works like a dream with my Second Copy backup software. Note to Western Digital: Make a deal with Second Copy, it's what sofware should be.
1-10 of 19 reviews

I like these a lot!

I have purchased two 1TB; two 500GB; and one 320GB. They all work great and are so handy. I do video work and they are great for storage of large .avi files and very handy when I want to transfer some large files to another computer. I left off one star on the "Meets Expectations" rating because I had Walmart drop ship one to my 84 year old mother. WD factory did not line up the plastic chassis with the power and USB sockets in the unit. She had to go to the Walmart store where the service department happily exchanged the My Book for a new one. Now she's a happy WD My Book 500GB owner.

great buy!

well i have only had it for a day so i cant account for durability but for 5 dollars you can get a warranty. but so far its great easy to set up easy to transfer files. and i searched around trying to find the best price and this is it. well unless you want the 1TB then that would be the best value its only thirty more then this one for a whole lot more memory but then the price of the warranty goes up to about 10 dollars.

Does exactly what it should.....

This product does exactly what it says it does... stores up to 500GB of anything....pictures, videos, music and more. Plus, it has a lock/unlock feature that keeps the drive protected even if your computer is hacked, crashes or becomes infected with malware/spyware. It is a bit larger than some other products available and for the 1TB Western Digital Model it is only about $30 more and twice the space. (That's why I gave 4 stars on value.) But for what I needed when I made the purchase, it definitely meets all my expectations! Oh, and setup is a cinch. There is a virtual disc on the drive that will guide you through all you need to do and know about your new hardware! Enjoy!

External hard drive

Product was recommended to me by a IT professional as a way to back up all of my documents from my growing internal hard drive. Not being a technology expert, I needed something easy to use and reliable. So far this meets both criteria.

It works

I purchased this drive for backups. I use Syncback backup software (free for home use) so I formatted this the drive to remove the included backup software and it works like any other external disk. Strangely, the disk appears twice in the device list, once as a disk and once as a cd drive - I ignore the cd drive. The drive goes to sleep when not in use, saving power.

External Hard Drive

First of all, it came within a couple days. It is very easy to use...just plug it in to a USB port and copy or cut ...then paste it into the the external hard drive. It got all of my pictures and documents off my computer. Whenever you want to use these things, just plug it in and it's all right there. Speeds up your computer...well worth the money.

My BOOK Essential External Hard Drive

One of the best of my recent purchases ! Plug it and it does all it has to do by itself ! And it adds security to my documents and pictures. Top dog !

Good Item

Does a good job of automaticlly backing up system. Only drawback I see is it slows my system down doing a backup each time something is changed.

Hard drive is fine, software worse than terrible

I made the mistake of allowing the SmartWare software to do its thing, including the virtual partition, etc, then backed up some of my stuff. The irritating categories and lack of actual file choice should have been a clue. And then I discovered there was no way to back up my wife's laptop over the network. And then I discovered that something (nothing else had been installed or changed) had messed all my settings for Adobe Photoshop CS4, Dreamweaver, and Bridge. It's the worst example I've ever seen of software that tells you how you MUST do things without giving you options, and then messes you up to boot. Luckily these have been out long enough, and WD has listened to the complaints, that they've developed a fix that will allow you to run it as just a regular external hard drive. I downloaded the fix, applied it, wiped the external drive and re-formatted it, and now it works like a dream with my Second Copy backup software. Note to Western Digital: Make a deal with Second Copy, it's what sofware should be.

Good hardware, poor software

The WD drive is OK but the software is cumbersom and limiting. I had to uninstall the WD software and install other software from the Web to get the results that I thought the WD would give.

Customer Q&A

Get specific details about this product from customers who own it.

Policies & Plans

Warranty plan

Walmart Protection Plans
Most items come with a limited manufacturer’s warranty. The addition of a Walmart Protection Plan adds extra protection from the date of purchase. Walmart Protection Plans cover the total cost of repair, or replacement, for products, as well as covering delivery charges for the exchange.
Walmart Protection Plan options and pricing can be found on the product page, as well as in your cart. Go towww.walmart.com/protectionto see all the coverage offered for each product. You can view your Walmart Protection Plan after your purchase in the Walmart Protection Plan Hub.
Product warranty:2 years warranty
Warranty Information:This warranty gives you specific legal rights. You may also have other rights which vary from state to state.Dual Electronics Corp. warrants this product to the original purchaser to be free from defects in material and workmanship for a period of five years from the date of the original purchase.Dual Electronics Corp. agrees, at our option, during the warranty period, to repair any defect in material or workmanship or to furnish an equal new, renewed or comparable product (whichever is deemed necessary) in exchange without charges, subject to verification of the defect or malfunction and proof of the date of purchase. Subsequent replacement products are warranted for the balance of the original warranty period.Who is covered? This warranty is extended to the original retail purchaser for products purchased and used in the U.S.A.What is covered? This warranty covers all defects in material and workmanship in this product. The following are not covered: installation/removal costs, damage resulting from accident, misuse, abuse, neglect, product modification, improper installation, incorrect line voltage, unauthorized repair or failure to follow instructions supplied with the product, or damage occurring during return shipment of the product.
Already purchased your product? A Walmart Protection Plan can be added within 30 days of purchase.Click here to add a Plan.
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Electrode, Comp-389271325, DC-prod-cdc03, ENV-prod-a, PROF-PROD, VER-30.0.3-ebf-2, SHA-8c8e8dc1c07e462c80c1b82096c2da2858100078, CID-b24fa6a0-b52-16edb578fdea68, Generated: Fri, 06 Dec 2019 13:12:59 GMT