Upon receiving the IsoBar8Ultra and removing it from its packaging I was immediately impressed with its heavy duty, industrial grade build quality. This also included the very substantial 12' AC power cord. I already knew it had the internal specifications to meet my needs. -A small quibble: I would have preferred that the rows of outlets were differently oriented, with all the ground pin inputs facing outward. - I was already thinking about ordering a second unit based on my very favorable first impression. But, when I plugged the unit into an AC outlet to confirm that the status lights were working, etc.. I discovered to my disappointment that the power/reset switch had a very flimsy, cheap feeling to it, as well as being somewhat loose and 'jiggly' in its cavity. It almost felt that if I turned the unit upside down, the switch would fall out. -In fairness, the switch worked as it was supposed to (and, no, it didn't fall out when I turned it over), but my initial enthusiasm was now overshadowed by the issue of the switch. I first thought that this might be a one-off that got past quality control, and that I would exchange it for another, hopefully with a more solid switch. But after speaking to someone who recently purchased this same product, I found they had a similar impression of the switch. I then read a number of user reviews online and I came to the conclusion that this is the way this product is now being made. I felt that the power switch would be very likely to fail sooner or later. Despite the warranty, I didn't want that aggravation, so without ever plugging anything into it, I returned the item and got a full refund. Unless there is something I don't know about this switch, - and that is certainly possible - I can't understand why a well-regarded company like Tripp Lite would make a fine, high quality product like the IsoBar8Ultra and compromise it with such an apparently sub-standard (yet important) part.