I have family that has expensive phones( were talking $300+ phones), all of them complain. I have used tracfones for years!!! Ran over one with a fork truck, dropped it...still worked like a new one!!! Cheap minutes, no contracts, and this phone is the best by far...love the way i can check the weather, love the way i can use a bigger memory card, love the triple minutes etc. I would recommend these phones to everyone and I do all the time. A smart phone for $10 and some complain!!! NOT ME!!! whats not to love, flip screen, wi fi, plays music(not polytones), takes great pics, plays games like candy crush, i can ask google!! lol using voice feature! Ask it to call people!!! Im buying another one!!! HIGHLY RECOMMENDED!!!!!!!!