“I have typed my hand-written journals concerning myself, for my own more ready reference, and for the information of my family.”
I moved from New York to join America Online just to learn I would be spending all my time retaining customers by giving free trial extensions to everyone who joined with a free AOL disc they picked-up from a Blockbuster cashier or random supermarket. The effect of call center hell is released into a personal journal which served as therapy and is now available to the public along with publishing of the years around the fateful events. Read the inside stories from 2004 inside a diary of someone who witnessed how a corporate giant came to a town like a "Normal Rockwell painting" and the personal story of one soldier in their army.
The story follows the quest to find personal and professional harmony through relationships with a visiting son and elusive romance. The quest for a wife to have more children while time seems to run out is a challenging goal with no qualified prospects. Furthermore, career development takes a back seat to finding any job that can support an ambitious private life.
Note, since this is a private journal from 2004, the content is written as a daily journal with the back story of AOL.
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Steven Charles Hirschfeld
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