I bought this to save money on the rental of my former router to provider. Easy to install, really quick, and works perfectly. Good decision.
Customer Review Snapshot
About This Item
proposition 65 reasons:titanium dioxide, other chemicals
|Assembled Product Weight|
|Assembled Product Dimensions (L x W x H)|
10.20 x 9.60 x 3.60 Inches
All works great, must call Xfinity too though
All works as advertised, connected, plugged in and it came on wifi within 2 minutes. Xfinity got in the way though, I had to call them to set up the connection, turns out they must deactivate the rental, cancel it from your account then "allow" the new modem. Took about 20 mins with a very helpful rep, once done it all came online and works good, so budget about 20 mins with Xfinity to authorize it and you'll be OK. Speed seems about same as prev, probably due to Xfinity cable rather than router
I've been using the device for a few weeks now and it works fine for me. I did recently start to experience a slight delay while trying to open a few apps on my phone over wifi and was concerned. I figured I'll try to change the channel that the router broadcasts over (1-11) to see if that does the trick. The quick installation guide it came with tells you how to customize your network, and so I followed the instruction, reached the menu to manage things, tried out different channels and found one that worked better for me and the issue is cleared up. For those unaware, sometimes neighbors wifi signals that are also broadcasting over the 2.4 ghz band on the same channel as your network can interfere with your signal...this is why customer service usually tells people to first try changing the channel. This device performs as good as other devices I've used in the past, with the several devices I have connected, streaming, etc, at the same time. The Wifi signal should be strong enough for most homes I would think. So far so good, It's worth the purchase, if not satisfied Walmart allows up to 90 day return. ;)
Not for CenturyLink
This modem was recommended for a CenturyLink internet only to find out later that it wasnt compatible. The worst part was the customer service by the staff at TPlink, one advice, if thats how u talk to your customer whose lost in rega rds to the product than do me a favor n dont list the customer helpline on the help link
My daughter spent 2 days in online chat with the manufacturer, to no avail. She was told to return it to the retailer and order a new one. When I got online to order a new one, the price for the exact same item had increased by almost $15 in a little over one week!
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