I have purchased over $1,000.00 in goods through walmart.com. This was by far the WORST experience to date. The bookcase was not packed with the correct wood dowels, once we began to assemble the product it was apparent that all of the dowels were not the correct size. We attempted to cut down the ones that were to long, the only thing that accomplished was the wood piece broke. We bought a second bookcase for our other daughter that we never even opened. Needless to say, both will be returned ASAP.