System Center 2012 Service Manager Unleashed

System Center 2012 Service Manager Unleashed

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Paperback, Pearson P T R, 2013, ISBN13 9780672337079, ISBN10 067233707X
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Important Made in USA Origin Disclaimer: For certain items sold by Walmart on Walmart.com, the displayed country of origin information may not be accurate or consistent with manufacturer information. For updated, accurate country of origin data, it is recommended that you rely on product packaging or manufacturer information.
A guide for IT process managers covers such topics as service manager configuration planning, design, implementation, and upgrades; implementing incident, problem, change, and release management; and automating key support processes.

About this item

Important Made in USA Origin Disclaimer: For certain items sold by Walmart on Walmart.com, the displayed country of origin information may not be accurate or consistent with manufacturer information. For updated, accurate country of origin data, it is recommended that you rely on product packaging or manufacturer information.

A guide for IT process managers covers such topics as service manager configuration planning, design, implementation, and upgrades; implementing incident, problem, change, and release management; and automating key support processes.

System Center Service Manager is an integrated platform for automating and adapting an organization's IT service management best practices, such as those found in Microsoft Operations Framework (MOF) and Information Technology Infrastructure Library (ITIL). Service Manager provides built-in processes for incident and problem resolution, change control, release management, and asset lifecycle management. Service Manager delivers integration, efficiency, and business alignment of the datacenter's IT services. "System Center 2012 Service Manager Unleashed "provides an in-depth reference to Microsoft System Center 2012 Service Manager. It pairs technicial information about this system with information on other products and technologies on which System Center Server Manager's features and components depend. The content uses an end-to-end feature implementation perspective, facilitating more optimized deployments by covering related topics in a stepwise order for a given feature area. This book begins with an overview, moves into planning, design and implementation, and then covers the most important and significant feature sets of the product. System Center administrators and analysts worldwide will find this book an interesting and complete guide.

Specifications

Number of Pages: 922
Original Languages: English
Author: Erskine, Samuel/ ,  Meyler, Kerrie ,  Van Hoecke, Kurt
Series Title: Unleashed
manufacturer_part_number: 2012
Publisher: Pearson P T R
ISBN-13: 9780672337079
Assembled Product Dimensions (L x W x H): 7.00 x 9.25 x 2.25 Inches
ISBN-10: 067233707X
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