To be honest, I am not quite sure what the hype is about this product. I will be the first to admit that I am "slightly" hair obsessed and I love to try out new hair products. So when I discovered this product I was excited to try it out.
First, I am just going to quickly touch base about a few of the ingredients in this product and something that really bothered me. The front of the packaging says "coconut oil infusion". While this claim is technically true, as Suave did not specify how much coconut oil this product actually contains, there is a very minuscule amount of coconut oil in this conditioner. Coconut oil is listed way after fragrance on the ingredients list and just before the very last ingredients, which are methylchloroisothiazolinone and methylisothiazolinone (preservatives). So when you take into consideration how concentrated fragrance is and the fact that there is likely only a few drops of fragrance in this product (and only a few drops of preservatives), you realize that there is actually only a trace amount of coconut oil in this product. If you would like to reap the benefits of coconut oil for your hair (assuming that your hair likes coconut oil-- it does not work for everyone) do not expect to receive any of its benefits from this product alone. With that being said, you are much better off purchasing unprocessed, organic coconut oil and applying it directly to your hair.
The second ingredient in this conditioner is cetearyl alcohol. Cetearyl alcohol is one of the "good" alcohols in hair products which is safe and non-toxic. It is NOT the same as the alcohols which should be avoided in hair products due to their drying properties (i.e. SD alcohol, isopropyl, etc). The purpose of cetearyl alcohol is to provide an emollient effect, lubricity, as well as emulsion stabilization-- Nothing damaging or drying there. Some people see the word alcohol and assume that it is a type of alcohol that should be avoided. However, that is not the case as not all alcohols are bad.
This product smells nice but it does have an artificial smell and does not smell like actual coconuts...I didn't necessarily expect for it to either. I do feel a bit guilty for liking the smell regardless because "fragrance" is listed at the fifth ingredient. If you have not researched about the dangers of fragrances I definitely recommend doing so for you and your loved ones personal health.
Now, onto the actual review about how the product performs! *For reference, my hair type is mostly straight with some waves and my hair texture is best described as medium/normal while being relatively thick. My hair is healthy with a bit of damage on the ends from dye and is sometimes prone to dryness depending on the climate. I always want my hair to be well-moisturized so I look for products with moisturizing properties.* I purchased this from my local Wal-Mart in the 28 oz size of this because I use a lot of conditioner (I do the CO wash only method so I do not use shampoo). I like my hair to have lots of slip because it makes my hair feel so much nicer, smoother, and helps with detangling. This conditioner did not give me the slip I was looking for...I have gotten much better results with the Aussie 3 Minute Miracle Moist/Smooth conditioners. While it didn't necessarily make my hair feel dry afterwards, it also didn't make it feel as adequately moisturized as other conditioners I have used. I have to use my leave-in conditioner on my length after my shower for my hair to feel moisturized enough after using this conditioner.
This product claims to have "visible damage repair in just 3 uses" but I see no difference in my hair overall after using it. The keyword in this claim is "visible". No product can actually repair your hair. The only thing that can "repair" hair is avoiding what caused it to get damaged in the first place and to gradually trim off the damage.
I would have been more satisfied with this product if it was more nourishing and provided more slip. It also would have been nice if the ingredients were more natural and if it contained more than a few drops of coconut oil. I now wish I had purchased the smaller 12.6 oz bottle instead because while this conditioner wasn't so horrible that I cannot finish the bottle, I am stuck with finishing the large 28 oz bottle. I will wait until it is used up and then be purchasing a new conditioner. I am unsure if a lot of the hype on other sites are from people who didn't actually purchase the product themselves or if it just didn't work out with my hair type, but I will not be repurchasing this product and I personally would not recommend it. I had high hopes from this product but I know of several other conditioners that work better than this one, so there is no need for me to purchase this again. I really hope this review helps someone out!