I really like the simplicity of the system. It was easy to install, came with necessary screws, and is more than sturdy enough for my needs. ONE of my units came with one broken tab. I went online, filled out the form and printed my return label. I shipped last week, haven't heard yet that it's been received, but I have faith that it will be replaced promptly. Probably not sufficient for very heavy folders, but just right for me. Affordable, quick shipping, YES, I am satisfied! I would have given 5 Stars if one hadn't been damaged.