I ordered and received the changing table faster than I expected. The box was EXTREMELY heavy, something which I couldn't carry myself and my not so strong wife wasn't very helpful. Opened the box, took everything out, and noticed the top of the table was cracked on the edge. A call to South Shore customer service was pleasant and quick, within a few days, had the replacement top, in perfect condition. So far so sorta good. And then I started to put it together. Not complicated, but a LOT of little pieces. I'm a pro at IKEA building, and have purchased many things from there. I wouldn't call the quality of IKEA top notch, but it's not bad by any means. The quality of this changing table on the other hand? Terrible. It oozes "cheap" in every way, shape or form. I keep trying to convince myself to trust this flimsy piece of furniture to hold my baby, but am having a hard time grasping it. I just may get rid of it and get something better...that's how disappointed I am with the quality of this changing table. Lesson learned, the next time I try to save money and buy a piece of furniture without seeing it in person.