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Sony

Sony WH1000XM3 Wireless Noise Canceling Over-the-Ear Headphones with Google Assistant - Black

Model: WH1000XM3/B
Walmart # 576492809
Average Rating:out of 5 stars
$348.00$348.00
Free delivery

Arrives by Tue, Aug 11

Or get it by Mon, Aug 10 with faster delivery

Pickup not available

Sold & shipped byBeach Camera

Highlights

BrandSony
Headphone TypeOn-Ear & Over-Ear
Wireless TechnologyBluetooth
Headphone FeatureOver-Ear
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Sony's industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony's proprietary HD Noise Canceling Processor QN1 masterfully reduces the ambient noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge. (This item has been discontinued by manufacturer, but is still available for purchase here)

About This Item

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Sony's industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony's proprietary HD Noise Canceling Processor QN1 masterfully reduces the ambient noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge. (This item has been discontinued by manufacturer, but is still available for purchase here)
  • Industry-leading noise canceling brings Only Music, Nothing Else
  • Premium Sound Quality from 40mm Liquid Crystal Polymer drivers
  • Up to 30-hour battery life with quick charging (10 min charge for 5 hours of playback)
  • Smart Listening by SENSE ENGINE
  • Quick Attention Mode for effortless conversations without taking your headphones off
  • Touch Sensor controls to pause/play/skip tracks, control volume, activate your voice assistant, and answer phone calls
  • Ergonomically redesigned for all-day comfort at its best
  • Clear Hands-free calling
  • Activate your voice assistant with a simple touch
  • Sony | Headphones Connect App for Android /iOS to use Smart Listening technology to control your ambient sound settings.
  • Swivel & Folding Structure for easy carrying

Warnings:

No

proposition 65 reasons:Item may contain chemicals known to the state of California to cause cancer and reproductive toxicity. Chemicals may include but are not limited to Di(2-ethylhexyl)phthalate

Ingredients:

Ingredients: zfgchv

Specifications

Features
Noise-Canceling
Brand
Sony
Manufacturer
Sony
manufacturer_part_number
wh1000xm3
Assembled Product Dimensions (L x W x H)
1.00 x 1.00 x 1.00 Inches

Customer Reviews

Average Rating:(4.1)out of 5 stars
5 stars
330
4 stars
84
3 stars
46
2 stars
36
1 star
54
Most helpful positive review
2 customers found this helpful
Average Rating:(5.0)out of 5 stars
So Long BOSE!
Never thought anyone could surpass the Sound Industry Leader Bose. Boy was I surprised! If there was ever a company who could do it, SONY's the one. After all, "Sony Smashed The Music Listening Industry When It Provided A Label For The Worlds Leading Recording Artists"! Nobody knows sound better than they do. These WH 1000Xm3 headphones scream "High Quality" right out of the box! Talk about paying attention to listeners needs, "Sony Set The Bar Way Up There" for envious followers to reach for. "GOD LUCK"! The easy to download and pair Sony Headphones Connect App makes getting right to the business of immersing yourself in the sound recording session of your downloads a simple "Tap-Connect-Hold Onto Your Seat- n Enjoy Heaven as we imagine it to be"! Now, to be honest, "The 360 Feature" isn't what it appears to be. Deezer has the most content available..artists you thought left the stage are back. But I'm a recording professional drummer and can't notice "Any Difference" in sound quality using their services. What I do notice is a "Decrease" in sound purity. The Hi-Res is enhanced so pure, you can hear the needle scratching vinyl from original studio recording, or a digitally enhanced copy of an LP. Either way, "It's so noticeable I removed the app entirely". Who wants to listen to a beautiful voice like Steve Perry scrubbed so raw it he sounds like Steven Tyler? Not me. Don't waste your $$. They offer nothing you can't get from other music services like Spotify or Apple Music.
Most helpful negative review
2 customers found this helpful
Average Rating:(2.0)out of 5 stars
Good Audio, Headband Plastic Failed
I purchased these about six months ago for traveling, and really enjoyed them. However, since spending more time at home due to COVID, I've started using them for frequently (e.g. 2-3 days a week). The plastic on the headbands is of extremely poor design, and has completely fractured.
Most helpful positive review
2 customers found this helpful
Average Rating:(5.0)out of 5 stars
So Long BOSE!
Never thought anyone could surpass the Sound Industry Leader Bose. Boy was I surprised! If there was ever a company who could do it, SONY's the one. After all, "Sony Smashed The Music Listening Industry When It Provided A Label For The Worlds Leading Recording Artists"! Nobody knows sound better than they do. These WH 1000Xm3 headphones scream "High Quality" right out of the box! Talk about paying attention to listeners needs, "Sony Set The Bar Way Up There" for envious followers to reach for. "GOD LUCK"! The easy to download and pair Sony Headphones Connect App makes getting right to the business of immersing yourself in the sound recording session of your downloads a simple "Tap-Connect-Hold Onto Your Seat- n Enjoy Heaven as we imagine it to be"! Now, to be honest, "The 360 Feature" isn't what it appears to be. Deezer has the most content available..artists you thought left the stage are back. But I'm a recording professional drummer and can't notice "Any Difference" in sound quality using their services. What I do notice is a "Decrease" in sound purity. The Hi-Res is enhanced so pure, you can hear the needle scratching vinyl from original studio recording, or a digitally enhanced copy of an LP. Either way, "It's so noticeable I removed the app entirely". Who wants to listen to a beautiful voice like Steve Perry scrubbed so raw it he sounds like Steven Tyler? Not me. Don't waste your $$. They offer nothing you can't get from other music services like Spotify or Apple Music.
Most helpful negative review
2 customers found this helpful
Average Rating:(2.0)out of 5 stars
Good Audio, Headband Plastic Failed
I purchased these about six months ago for traveling, and really enjoyed them. However, since spending more time at home due to COVID, I've started using them for frequently (e.g. 2-3 days a week). The plastic on the headbands is of extremely poor design, and has completely fractured.
Never thought anyone could surpass the Sound Industry Leader Bose. Boy was I surprised! If there was ever a company who could do it, SONY's the one. After all, "Sony Smashed The Music Listening Industry When It Provided A Label For The Worlds Leading Recording Artists"! Nobody knows sound better than they do. These WH 1000Xm3 headphones scream "High Quality" right out of the box! Talk about paying attention to listeners needs, "Sony Set The Bar Way Up There" for envious followers to reach for. "GOD LUCK"! The easy to download and pair Sony Headphones Connect App makes getting right to the business of immersing yourself in the sound recording session of your downloads a simple "Tap-Connect-Hold Onto Your Seat- n Enjoy Heaven as we imagine it to be"! Now, to be honest, "The 360 Feature" isn't what it appears to be. Deezer has the most content available..artists you thought left the stage are back. But I'm a recording professional drummer and can't notice "Any Difference" in sound quality using their services. What I do notice is a "Decrease" in sound purity. The Hi-Res is enhanced so pure, you can hear the needle scratching vinyl from original studio recording, or a digitally enhanced copy of an LP. Either way, "It's so noticeable I removed the app entirely". Who wants to listen to a beautiful voice like Steve Perry scrubbed so raw it he sounds like Steven Tyler? Not me. Don't waste your $$. They offer nothing you can't get from other music services like Spotify or Apple Music.
I purchased these about six months ago for traveling, and really enjoyed them. However, since spending more time at home due to COVID, I've started using them for frequently (e.g. 2-3 days a week). The plastic on the headbands is of extremely poor design, and has completely fractured.

Frequent mentions

1-10 of 550 reviews
Average Rating:(5.0)out of 5 stars

So Long BOSE!

Never thought anyone could surpass the Sound Industry Leader Bose. Boy was I surprised! If there was ever a company who could do it, SONY's the one. After all, "Sony Smashed The Music Listening Industry When It Provided A Label For The Worlds Leading Recording Artists"! Nobody knows sound better than they do.

These WH 1000Xm3 headphones scream "High Quality" right out of the box! Talk about paying attention to listeners needs, "Sony Set The Bar Way Up There" for envious followers to reach for. "GOD LUCK"!

The easy to download and pair Sony Headphones Connect App makes getting right to the business of immersing yourself in the sound recording session of your downloads a simple "Tap-Connect-Hold Onto Your Seat- n Enjoy Heaven as we imagine it to be"!

Now, to be honest, "The 360 Feature" isn't what it appears to be. Deezer has the most content available..artists you thought left the stage are back. But I'm a recording professional drummer and can't notice "Any Difference" in sound quality using their services. What I do notice is a "Decrease" in sound purity. The Hi-Res is enhanced so pure, you can hear the needle scratching vinyl from original studio recording, or a digitally enhanced copy of an LP. Either way, "It's so noticeable I removed the app entirely". Who wants to listen to a beautiful voice like Steve Perry scrubbed so raw it he sounds like Steven Tyler? Not me.

Don't waste your $$. They offer nothing you can't get from other music services like Spotify or Apple Music.

Average Rating:(5.0)out of 5 stars

Beast mode like my PS4

Lets say the truth if sony desinged a home console such as the ps4 to be beast mode perfect well these headphones are no exception i trashed my beats studio 3's for these the clarity of the audio cant be matched by no other headphones they look a d feel amazing the confort is perfect the ability to use the app teak the sound to your confort a d taste its unmached by other headphone brands these are the best purchase ive ever gotten and honestly i would buy the XM4's if they made em trust me people these are the best ever over trashy beats or bose QC35 II i really recomend these to those who want crisp quality audio for good

Hi ALEJANDRO215, We are glad to hear you are enjoying our industry-leading noise-canceling headphones. With advanced noise canceling technology such as Adaptive Sound Control and the convenience of smart features including Quick Attention, Voice Assistant compatibility and touch control, we designed these headphones so you can block out noise and experience next-level silence. Thank you for choosing Sony! Erin
Average Rating:(5.0)out of 5 stars

Bose-vs-Sony

Sold the newest Bose and got the WH-1000m3. AWESOME. Battery life incredible!!!! Getting a pair for my daughter for her birthday.

Hi, Zemuron! We're glad to hear that you are satisfied with your purchase. This will be a great birthday gift and surely, your daughter will love it! Thank you for choosing Sony! Erin
Average Rating:(4.0)out of 5 stars

Mic help

I really like these for my music listening especially in busy places like airports and busy cities. When using them for making calls via my iPhone, call recipients complain of listening to me via "a tunnel". Is there some way use the mic on my phone and listen to the calls via my WH-1000XM3?

Hi, Butskiphexai0ku2u90s9rsfnfvlbob! We appreciate your time sharing this feedback. Check the audio settings of the Bluetooth device to make sure the sound comes from the headset during a call. In this case, you can check the troubleshooting steps from the link below: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm3/articles/00204483 If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details: Name: Sony Store Username: Model Number: Issue: Telephone Number:
Average Rating:(4.0)out of 5 stars

Almost perfect with a few glaring issues

These headphones get many things right:

Lightweight & comfortable

Good build quality & aesthetics

Long battery life

Industry-leading active noise cancellation

Good set of features (ambient sound mode, touch controls, high quality BT codecs, etc.)

However, the sound coming from these headphones (even with the LDAC codec) is very mid-bass heavy and lacking in high-treble, which makes for a very muddy sound with lackluster clarity out of the box. The EQ can resolve this issue, but using the EQ (and/or the surround and sound placement features) forces you to use the lowest quality codec (SBC). You have to pick LDAC/aptX/aptX HD/AAC or the EQ, you can't enable both high quality sound with EQ customizations.

I also can't seamlessly switch between audio sources. This sort of feature has been around with plenty of Bluetooth audio devices for years, and I don't understand why it isn't here. I have to manually disconnect and connect to another device, and sometimes I even have to repair to get it to work.

Both of these issues can be fixed via a software update, but one look at Sony's support forums shows that they're not really acknowledging or addressing these issues. At this price point, these headphones shouldn't have these issues. Hopefully these issues can/will be fixed via a software update, or at the very least addressed in the upcoming WH-1000XM4's. If these two issues were resolved, I'd rate these 6/5 stars.

Hi openview114, we are glad to hear you are enjoying our industry-leading noise-canceling headphones. With advanced noise canceling technology such as Adaptive Sound Control and the convenience of smart features including Quick Attention, Voice Assistant compatibility, and touch control, we designed these headphones so you can block out noise and experience next-level silence. If you haven't already, download the Sony - Headphones Connect APP. This will give you the ability to use our ASC( Adaptive Sound Control) feature, so you can customize the noise canceling feature based on your activity. There is also an equalizer to fine-tune your music. This unit has a function that allows you to connect two Bluetooth devices to the headset and use one device for music playback (A2DP connection) and the other for talking (HFP/HSP connection). I've also included some info about connecting between multiple devices quickly below. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. The headphones' supports multipoint connection such as: . Connecting the headset to both a music player and a smartphone or mobile phone . Connecting the headset to 2 Android smartphones . Connecting the headset to an Android smartphone and an iPhone Please check the Help Guide for more details. Should you need further assistance, please let us know. Unfortunately due to the current Amazon phishing protocol for your protection, we cannot provide a direct email or phone number for customer support as of now. Please find Sony Electronic's Support information: Go to our website > click on "Support" > scroll down click on "Contact Support" > click on "Headphones" > click on "Email Question". Thank you, Earl
Average Rating:(3.0)out of 5 stars

Incredible for music but bad for phone calls!

These are the perfect wireless ANC headphones if you want to listen to music. Would not recommend these headphones if you also plan to make phone calls. The call quality is horrible for the person you're on the call with, plus your own voice echoes back to you as you are talking. There are no settings available to fix this either on the headphones themselves or on the Sony headphones app. As soon as you make a call, there is a static sound in the background and your voice can sound echoed to the listener. If you google this, it's a common problem with the WH-1000XM3s. Apart from the phone call quality, these are probably the world's best ANC(active noise canceling) headphones if you want to listen to music. Lots of options to customize how you want them to sound via the easy to use Sony Headphones app and a very powerful/authoritative bass which matches the price you are paying for the headphones. There is probably something wrong with the microphone on these headphones in the product line which may be the cause for the issues with phone calls. Apart from that, these are unbeatable and are worth the price!

Hi, headphoneaddict1zvn2dhsim5aumaegg3jp8fhb! We regret to hear that the headphones failed to meet your expectations. You can isolate this issue by following the guidelines from the link below: https://helpguide.sony.net/mdr/wh1000xm3/v1/en/contents/TP0001703166.html If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details: Name: Sony Store Username: Model Number: Issue: Telephone Number:
Average Rating:(3.0)out of 5 stars

Keeps the screams out of my head

I fly international mostly where there are few babies crying. Domestic travel is a different story. Babies crying. I put these on and I still hear the baby but almost not at all.

They are good, but are too expensive for what they are.

I only had them a few months and the color, silver\tan, started to come off. I used them after I bought them in October 2019. Since then I used them once at home. I cannot figure out why the color is fading.

These are a bit above average but the color coming off is below average. Dinging them 2 stars for aesthetics.

The non-tactile volume\pause\play button is a problem. Using a swiping motion on the ear cup to pause, turn up, play is difficult. One swipe at an angle and you're on to the next track or screeching volume.

Hello, Uber Spender! We sincerely regret what happened. We will surely take note of your feedback to improve the quality and performance of our products. Concerning the touch control sensor panel of the headphones, please refer to the links below to isolate the issue: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm3/articles/00204192 https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm3/articles/00203480 If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details: Name: Sony Username: Model Number: Issue: Telephone Number: Sincerely, Romeo Sony Social Support
Average Rating:(2.0)out of 5 stars

Good Audio, Headband Plastic Failed

I purchased these about six months ago for traveling, and really enjoyed them. However, since spending more time at home due to COVID, I've started using them for frequently (e.g. 2-3 days a week). The plastic on the headbands is of extremely poor design, and has completely fractured.

Hi, d717an, We regret to hear about what happened to your headphones. This is definitely not the experience we want you to have. You can email us at socialsupport@am.sony.com with the following details so we can assist you further: Name: Sony website Username: Model Number: Issue: Telephone Number: Sincerely, Vincent
Average Rating:(2.0)out of 5 stars

Excellent Sound Quality BAD DURABILITY

These headphones have amazing sound quality, connectivity features, and no nonsense operability. The issue I encountered was the build quality is flimsy on the hinges. I've used these at an average of 2 to 3 times a week for 2 to 3 hours taking transit for 5 months. I was just using the headphones this afternoon lying on my bed (45 degree recline if that even matters) and then I felt something graze the back of my ear like something fell off and then I saw chips of plastic. I quickly inspected my headphones and saw that it came from the hinge plate that's in between the foam headband and the ear cup. I inspected the other side and saw that the other was also coming undone and it had a crack already. It seems like there's stress forming on these spots because the cracks were uniform. Hopefully the entirety of the hinge plates don't fall off.

Hi CommandereON, I am sorry to hear about what happened to your headphones. This is definitely not the user experience we'd like you to have. We'd like you to know that we are happy that you like the sound quality, connectivity features and the operability of these headphones. The WH-1000XM3 comes with a 1-year manufacturer's warranty. That being said, we'd like to take this opportunity to help you and turn this into a better experience . Please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number: Sincerely, Erin
Average Rating:(2.0)out of 5 stars

Headphones sound amazing but break way to easy

I bought my first pair of these 4 months ago and where the two pieces of the hinge connect together snapped. I was so upset because there amazing pair I brought a new one. 2 months later today I go to put the new pair on and hear a loud snap, the same part broke. Don't get me wrong these headphones are the best pair I had and I've gone through 8 different pairs of headphones but just disappointed on how easy they broke. I decided to super glue them because I don't have the money to get another pair.

Hello, aniel_Jollie! We regret to hear about this experience, please email us at socialsupport@am.sony.com with the following details so we can help you out: Name: Username: Model Number: Issue: Telephone Number: Sincerely, Zac Sony Social Support

Customer Q&A

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1-2 of 2 questions
by MikeNovember 24, 2019


1. Hi, Mike! The audio playback on this unit may be delayed from that on the transmitting device, due to the characteristics of Bluetooth wireless technology. As a result, the sound may not be in sync with the image when viewing movies or playing games. Regards, Erin
by SonyListens
1 Answer
Last answer: November 25, 2019

by SherryMarch 18, 2019


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