I ordered the tv exactly one month today and waited the time to make sure I give a as accurate review as possible. I gave two stars because the picture and sound quality of the TV is actually pretty good. Although I haven't experienced the 4k capabilities of the TV because everything being broadcasted is 720 to 1080p at the most. Eitherway, I honestly am regretting this buy. Each time I turn the TV on I'm wondering whats wrong with it now. Since I've had this tv. I've had to do the factory reset on it twice. I've had to reboot the tv way too often because the tv freezes up and will not respond to the remote. I mean freezes literally the picture along with all functions of the TV. Now, to be detailed the first week the tv performance was amazing all the apps worked Netflix, YouTube etc. Which is a flaw I didn't get a around to mentioning the apps often when accessed would just display a black screen without response that was mostly when the tv froze when trying to excess the apps. You couldn't even turn the TV off. You had to manually unplug it and wait long enough for the tv to disconnect itself because if you plugged it back in to soon. It would still be stuck on that black screen and or frozen picture. But back to what I was saying all of this didn't not happen until while watching the tv a message came across the screen from the manufacturer, I take it. Saying that the tv had updates available. It does not give you the option to decline this update. So to continue I basically had to do the update to continue watching the television. After the update another message came saying that the tv would now reboot and did it ever. It was as if a virus was downloaded to the tv everything I tried to access on the remote I now had to push 2-3 times before the tv would respond. This is what led to my first factory reset. Which seemed to have worked. But the tv still acts up when trying to access built in apps I'm now in the process of trying to contact sharp or rather whoever owns the company now. To see if the tv has some troubleshooting options. Before trying to get it looked at by a professional. I'm thinking I bought the tv brand new after only a month it should be still covered by some type of warranty and also, I just found out that the sharp logo doesn't actually mean it's a sharp product anymore. The sharp I know use to make a pretty decent tv. And has been around since I was a kid watching cartoons eating cereal on Saturday in front of the TV. The tv is a good buy overall without the update. but if you get that update message just know there's a good chance you're screwed. Hopefully my tv is a isolated incident. I wouldn't want anyone to have to go through this much trouble with a new purchase. Eitherway good luck. And I personally recommend tcl brand it's away better product, performance wise and just all around smarter purchase.