This couch is the best! I was worried about buying online, and have never used hayneedle in the past, but I heard from friends how great Hayneedle was, and I went for it. My apartment is on the second floor of a house, and my main concern was choosing a couch that would be able to fit up my steep stairs and around a tight corner. Luckily, the Serta Palisades Reclining Sectional Sofa comes in two boxes, that were easy to manoover and fit around the many obstacles my apartment has. I used the help of my brother in law, if I didn't have steep stairs I think I could have pushed the boxes myself, but each one is at least 100 pounds. The sofa was easy to put together, and it is so comfy. Also the material is stain resistant and does not show pulls which is great if you have kids or animals. Plus it is a nice color (I chose the grey color) and matches with almost anything.Having the storage in the Chaise is such a plus since I have many blankets and who does not love to hide your clutter. Likewise, the chaise is super long, I can practically lay completely flat on it. It is the third sofa I have bought in my life, and by far the best one. I highly recommend hayneedle, and this couch!