I bought 2 of these recliners 6 months ago December of 2016. I noticed that my chair started to pull away from the seams on the side seat by the armrest, then when I looked closer when you reach down theres a hole where it should be stitched up and stuffing coming out. The crease of the headrest is separating also. I told my husband and he said that on the other chair there is a small hole in the "leather" when you raise the foot rest up. One more thing is the massagers don't massage they are to low and don't even reach where most people need it. I was really excited to finally buy something new instead of hand me downs, it is a complete disappointment. We did try to call them but they still haven't responded.