Thank you for purchasing the Samsung 970 EVO Plus NVMe M.2 SSD and for your review. I am sorry to hear that you are not completely happy with performance speeds. Your 1TB drive was engineered to deliver speeds of up to 3,500MB/s Seq. Read and 3,300MB/s Seq. Write.
Benchmark test results may differ depending upon the system environment, host software and hardware configuration. I encourage you to call Samsung Customer Support to better diagnose and assist you with your speed issue.
1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
2) Email: email@example.com
3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Available 12PM-6PM EST (Mon-Fri)
The Samsung Memory and Storage Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already so, we encourage you to register your new Samsung SSD at: https://www.samsung.com/us/support/register/
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
~ Samsung Memory