SONY SRS-XB20/BLUE Portable Wireless Speaker

Walmart # 564694623

SONY SRS-XB20/BLUE Portable Wireless Speaker

Walmart # 564694623
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List $99.99
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Actual Color: Blue
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Wireless Speaker

About This Item

  • EXTRA BASS Technology
  • ClearAudio+ Technology
  • Unique Single-Colored Line Light
  • One-Touch Pairing with NFC
  • Bluetooth Connectivity
  • Water-Resistant Design
  • Connect up to 10 Speakers
  • Manage Music with SongPal A
Customer Reviews
3.7 out of 5 Stars
5 stars
4 stars
3 stars
2 stars
1 stars
1-10 of 53 reviews

SRS-XB20 White

Just bought and was a little disappointed. No AC adapter in box. Fortunately I have other means to connect to charge. Serial number is not clear. Not sure I gave the right information when registering product.

Won't hold a charge after owning for a month

I bought this speaker a month ago. I loved the style, and the sound was great. About a week ago it stopped holding a charge. I plug it in to charge and it never fully charges. I take it off the charge and it lasts for about 20 minutes before the volume goes low and it says to plug it in again. If I play it too long on the charger it will do the same thing. Last night it finally just turned itself off. I'm REALLY disappointed.
Hi Adriannnn, we're sorry to hear what happened. To troubleshoot the issue, kindly follow the instructions here: Regards, -Erin

Possibly defective

Bought this product and was happy with the fact that it had volume control, blu tooth, and an aux cable, but on the first use it worked great for about an hour and then the volume dropped to nothing. Thought it was my ipod, but switched to my phone and the same thing happened. Not sure what the problem is.
Hi Tomzilla, we are sorry to hear that. please refer to the link below if you encounter the same issue with the speakers: Thanks! _Bob

great for about 4 months

The speaker didn't last a year. i bought it 8/17/2017 and it died 5/25/2018. i noticed the battery was going down hill in april. Full charge would last an 1hr. I would lose blue tooth connectivity. I never dropped it and it never got wet. I'm going to try to send it back to sony for replacement or repair.

Difficult to register, setup

The enclosed instructions for setup are nearly worthless. I've spent an entire day trying to decipher the instructions, and STILL haven't made the thing work. After searching online, I realized it had to be registered (nothing in the enclosed paperwork suggested how to do that, let alone that it was necessary before using the product!). When I (finally) logged onto Sony's site to register, it required a serial number which wasn't labeled. The printing on the speaker is black-on-black, which is impossible to see unless you have 20-15 vision and read it in strong light. The only "instructions" included say to download the "SongPal" app on your phone, but that doesn't do anything until the speaker is registered. There are no descriptions of what any of the various "buttons" are for or how they work. The 2 stars are a gift. Simple instructions would probably help this device receive 5 stars if it works as well at home as it did in the store, but I still haven't been able to make this things work.
Hello bmdr, we apologize for the inconvenience. Thank you very much for taking the time in writing us your honest review regarding the device. These suggestions are very much welcome for further improvements to our products and we are more than happy to take a look at this matter. Thanks, _Bob


I received this item a few weeks ago. The sound is great but it barely holds a charge of 4 hours. Everything I read said it supposed to hold a charge up to 12 hours. I wish it stayed charged longer but it doesn't. Maybe there is a problem with mine. So buyer beware.
Hello brightblues, thanks for sharing us your honest feedback. Please refer to the helpful information that regards to the charging of this unit on the link below: Thanks, _Bob

One Of The Best Speakers

One of the best speakers ive owned. RECOMMEND!!!!!

Big Sound in a Small Package

This is my first experience with a Bluetooth speaker and I am impressed. The sound is clear with excellent base and plenty of volume. The speaker's small(roughly 8 inches long, 3 inches high, 3.75 inches depth) footprint makes it convenient to place almost anywhere. And, the speaker's design is classy!

Battery went bad just after 6 months.

I would not recommend this to anyone. It works great in the beginning, but the battery dies very quickly and after 6 months it will no longer charge.
Hi mrsonyvegas, we do apologize for the inconvenience. To isolate the issue, you may follow the troubleshooting steps provided on the link below: Regards, _Bob

This Speaker for the price just Blows away THE JBL

the sounds amazing the buttons are very easy to use I own around 13 Bluetooth speakers and this is in the top 4 right now
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Electrode, Comp-169661761, DC-prod-dal3, ENV-prod-a, PROF-PROD, VER-26.20.0, SHA-38e78de46db1a394393656b0979b8716e9fdfcf0, CID-