- Very clean refurb
- Wndows 10 key included
- everything works as expected
- the particular machine I receive arrived with a touch screen, which was an unexpected bonus
- generous return window offered by Walmart
- 1 year warranty and support offered by Joy Systems
- arrived on promised shipping date
- nice shipping carton system used by Joy Systems ensures no damage arrival, and easy to use for a return if should be necessary (they tell you to keep the box)
- clear start-up instructions in the carton and Win10 product key on the bottom of the machine
- it's a Lenovo Thinkpad - enough said! The quality of the laptop is well known to business users everywhere
- there are a few pixels in one corner that are brighter than others but it's not a big deal and doesn't bother me personally
I purchased the least-expensive of the T440 refurbished offerings here on Walmart.com. It seems the main difference in the offerings has to do with the hard drive - the T440 I purchased has the 320Gb HDD.
Buying a refurbished laptop can be scary. You can be afraid you are going to end up with a bad machine and no return options - but maybe it's time to rethink those concerns.
I received a very clean T440 with a fresh Windows 10 install and a legal Win10 product key. The machine booted perfectly, updated itself and was ready to roll very quickly. I downloaded and installed Office 365 without any problem.
This machine came from Joy Systems (http://www.joysystems.com/) - if you are concerned about getting a refurb, visit their site and read about them and their processes. They are a large, professional company that specializes in refurbs.
Walmart offers a generous return window and Joy Systems offers a 1 year warranty.
Joy Systems achieves the brand-new-look by putting a sticker or overlay of sorts over the palm rest and keys. Overall, that works well and looks very nice except for one thing - the stickers on the F and J home keys sort of levels out everything and you can't really feel the little bumps anymore.
I touch type so those little bumps are important to me. I very carefully peeled the stickers off those keys only (please be very careful if you want to do that, all laptops have keys that are delicate and easily sprung and the key cover stickers are intended to stay put... you do that at your own risk, I'm not recommending that anyone try it) and now I'm happy.
Everything on the laptop works perfectly except for one small thing (read below for description) - it's an exact replica of my T440 work laptop with onesurprise bonus - mine came with a TOUCH SCREEN!!! I don't know if they all do or if I got lucky but I was tickled to see that it did - I was very surprised as I didn't expect that but please don't be disappointed if yours doesn't as I don't recall that being listed in the specs.
The one small flaw is that there are a few odd pixels in the lower right-hand quadrant of the screen that create a spot that is brighter than the rest of the color around it. It isn't a big deal for my personal use but someone who is expecting an absolutely perfect machine might get annoyed by such a trivial thing.
I have been using Lenovo ThinkPad T series laptops for work for years, and have always loved them. They are dependable, quality machines with the best keyboard / typing experience of all laptops ever (IMO). I recently decided I wanted a laptop for myself so that I can sit on my bed to do my on-line course studies and personal papers instead of sitting at my desk with my personal desktop machine, so I went searching for a good deal on a refurb'd ThinkPad since a new one is outside of what I can afford. (My company doesn't let us use our work machines for personal use so I wanted my own to use at home / after hours).
Overall, I'm very happy with my purchase.