I bought this wagon for my daughter and we love it so far. Setup was about 20 mins. Use a rubber mallet not a hammer because you will mess up the red end caps, and be sure you read the directions and understand them fully because the red caps are hard to pull off if you don't. The steering is great, I think previous people complaining about the steering was due to it not being installed properly, left goes on the left side and ride goes on the right side, everything is marked properly letting you know if you take the time to look for the markings. The tires are also rubber and differ than what is shown in the online pic, but the wheels it comes with instead are better than what looks pictured in my opinion. I did a lot of research and was not sure about this wagon initially because of the steering and wheel complaints I read, I hope my photos help with your decision! The problems with the wheels on previous reviews are from 07 and 08, and I believe new tires have since been improved, maybe, I didn't own one in 2007 or 08, but in 2013 I have no complaints with the tires or steering. The cup holders are great, and so are the fold up seats and seat belts. Walmart was a better price than Amazon and my local Walmart had it in stock. I plan to add the canopy as well to our wagon.