Firstly, plug was hidden inside fridge assembly and difficult to get out. Finally, after disengaging plug from inside the unit, I plugged it in. The refrigerator made a loud grinding noise. I contacted customer service. A nice lady said that I had to receive an email and respond to the email to get service. No one to talk to. I dutifully followed a series of instructions, taking a picture of the model and serial numbers, unit front and back, and providing video documentation of th eunit making a loud noise.
Finally, after a day, I got a response from customer service informing me that the warranty was void because the unit was damaged! Kind of the old story of the kid who killed his parents and tried to claim mercy from the judge because he was an orphan.
On responding to this ludicrous statement, they were a little nicer, but were definitely trying to manuever out of providing any customer service. Will return to store for refund. Will not buy again. Sold under RCA brand but a company "Curtis" is providing the customer disservice.
Bad product. Bad customer service. Spend your money somewhere else.