This item was delivered well-packed, had easy setup and works great. The construction of the piece seems solid and the water is always nice and cold. Having a water cooler in my home eliminates endless empty plastic bottles and no more worrying about recycling. Also, having the cooler encourages me and visitors to drink water more often. In ten short months eliminating the extra cost of recycling bottles will pay for the cooler and the average price per 12 ounces is less than half. Convenient, always cold and easy to set-up and use, this item is a tremendous value, Good solid construction too. Great investment.