Plantronics Savi W745 Convertible Wirlesss DECT Headset System

Walmart # 551870429

Plantronics Savi W745 Convertible Wirlesss DECT Headset System

Walmart # 551870429
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The Savi 700-series wireless headset will intelligently manage your PC-, mobile-, and desk-phone calls, and automatically update your UC presence status so that colleagues can see your availability. It can also connect with up to three other Savi headsets on a call, and has a wireless roaming. The headsets feature wideband audio and DSP for high quality, natural sounding call clarity and a single charge of the batteries. Once you experience a Savi 700 headset system you'll wonder how you ever lived without it. <br />

About This Item

Key Features and Benefits:
  • Three-way connectivity lets you easily switch and mix audio between PC, mobile and desk phone calls
  • Automatically routes mobile audio to whichever device you pick up - headset or mobile phone
  • Easily transfer audio between headset and mobile
Customer Reviews
3.8 out of 5 Stars
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1-5 of 84 reviews

Hate the Charging Cradle !!

In almost one year of normal use, for the 2nd time the charging cradle pin has gone inside & stuck. (1st instance was within a week of use) As a result I can't hang up call by simply putting the headset down and move to the next call. Have to power cycle each time after a call. Very poor design for charging. The charging design needs to be changed.. protruding & flimsy pins needs to be some kind of solid pin and needs to be of better quality [This review was collected as part of a promotion.]

Great Sound and Volume

There are over 100 of these headsets in the call center I work in. Probably 1000 within the building. For the most part, I've never heard a complaint about them. I like the sound and clarity of the speakers. The Wireless is flawless, once you get the headset dialed in. However, I noticed a crack across the top of the headband last week. This week, the headband is split into two parts. It doesn't effect the headset too much, but the fit is compromised slightly. When I mentioned it to my team, 4 out of the 11 had similar issues with their headbands. I guess it's not just me. Anyway, hopefully Plantronics is working on that flaw.

Great Product

In our line or work in the housing industry we have to be able to streamline what we are doing from being on the phone with vendors and clients to being able to get up and research while still on the phone. These headsets allows us to multitask, find resolutions, and more. I highly recommend what ever head set you decide to go with. We use the over the head headset with two hearing earphones (which provides the ability to hear clearer in a noisy environment) and the one that goes on the ear. We have not had any issues with either.

Decent, but some issues

I have had at least 5 of these headsets over the past 5 years for home and work. It's decent, but it badly needs to be updated. Pros - Good Range ~50-75' depending on walls - Convertible = comfort for me - Mostly reliable Cons - Mute button is awful... Works great at first, but gets worse as time goes on. - User experience is poor and not always intuitive - Mac support sucks - No voice telling you mute is on or talk time, etc.

Great headset... Superb features.

Have had this headset for nearly a year. Have gone through other wired Plantronics, Other Brands, Gaming Headsets and more in search of what I deem is the "perfect" headset. Had to be light, wireless, I was tired of Bluetooth as with iMacs as my call centre machine not the greatest sound... and did not want a wired headset. The SAVI 745 filled the bill. Feather light... DECT connectivity allows me to wander around the office and with clarity and security. Additionally with the HOT SWAP capability for the batteries... it runs non-stop. OK.. so NOTHING is perfect. I have a big head... and the 3 different configurations for over the ear, behind the head or traditional headband are problematic. I would love to use the over the ear, but do not like the hard plastic loop and none of the 3 included fit me well. So use the Behind the Head band. That issue notwithstanding, this is a great headset and I firmly and unreservedly recommend it.
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Electrode, Comp-389269083, DC-prod-cdc04, ENV-prod-a, PROF-PROD, VER-26.2.5-rc-10, SHA-95a6a2e357d6827b2931fb2342a2aa2a0e0ed256, CID-