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Sonicare

Philips Sonicare DiamondClean Smart Electric, Rechargeable toothbrush for Complete Oral Care, with Charging Travel Case, 5 modes – 9500 Series, Black, HX9924/11

Average Rating:out of 5 stars
Walmart # 564755641
$239.00$239.00
Out of stock
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Get the ultimate and most complete care with DiamondClean Smart. Eliminate guesswork with real time feedback and personalized coaching so you can improve your technique and achieve 100% confidence in your oral care. It's more than just a toothbrush - it's a complete oral care solution. The best from Philips Sonicare. Featuring Sonic technology, 5 brushing modes and smart brush head mode pairing technology, the Philips Sonicare DiamondClean Smart Rechargeable toothbrush deliver the best plaque removal, gum health and whitening performance. Philips Sonicare DiamondClean Smart goes beyond traditional cleaning to deliver up to 10x more plaque removal*, removes 100% more stains in just 3 days** and improve Gum Health up to 7x in just 2 weeks*** . It also features a visual pressure sensor to alert you when you are brushing too hard. Customize your brushing experience using the 5 different modes and 3 intensity settings and know when to replace your brush head via a customized reminder. Its charging glass that can be used for charging or to rinse your mouth after brushing. A USB charging travel is also included to allow you to charge your toothbrush on the go *vs. a manual toothbrush ** vs. a manual toothbrush in white+ mode *** vs. a manual toothbrush in Gum Health mode Philips Sonicare's best ever toothbrush for the most exceptional clean and complete care Removes up to 10x more plaque and improves gum health up to 7x in just 2 weeks (in gum health mode vs. a manual toothbrush) Removes up to 100% more stains in just 3 days (in white+ mode vs. a manual toothbrush) 4 different smart brush head types automatically pair with the appropriate brushing mode and smart sensors provide real time feedback 5 modes: Clean, White+, Deep Clean+, Gum Health, TongueCare & 3 intensity levels 1 Connected Sonicare toothbrush handle with 5 modes; 1 Premium Plaque Control brush head; 1 Premium White brush head; 1 Premium Gum Health brush head; 1 TongueCare+ brush head; 1 Charging glass; 1 charging travel case travel case; 1 wall plug

About This Item

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Get the ultimate and most complete care with DiamondClean Smart. Eliminate guesswork with real time feedback and personalized coaching so you can improve your technique and achieve 100% confidence in your oral care. It's more than just a toothbrush - it's a complete oral care solution. The best from Philips Sonicare. Featuring Sonic technology, 5 brushing modes and smart brush head mode pairing technology, the Philips Sonicare DiamondClean Smart Rechargeable toothbrush deliver the best plaque removal, gum health and whitening performance. Philips Sonicare DiamondClean Smart goes beyond traditional cleaning to deliver up to 10x more plaque removal*, removes 100% more stains in just 3 days** and improve Gum Health up to 7x in just 2 weeks*** . It also features a visual pressure sensor to alert you when you are brushing too hard. Customize your brushing experience using the 5 different modes and 3 intensity settings and know when to replace your brush head via a customized reminder. Its charging glass that can be used for charging or to rinse your mouth after brushing. A USB charging travel is also included to allow you to charge your toothbrush on the go *vs. a manual toothbrush ** vs. a manual toothbrush in white+ mode *** vs. a manual toothbrush in Gum Health mode Philips Sonicare's best ever toothbrush for the most exceptional clean and complete care Removes up to 10x more plaque and improves gum health up to 7x in just 2 weeks (in gum health mode vs. a manual toothbrush) Removes up to 100% more stains in just 3 days (in white+ mode vs. a manual toothbrush) 4 different smart brush head types automatically pair with the appropriate brushing mode and smart sensors provide real time feedback 5 modes: Clean, White+, Deep Clean+, Gum Health, TongueCare & 3 intensity levels 1 Connected Sonicare toothbrush handle with 5 modes; 1 Premium Plaque Control brush head; 1 Premium White brush head; 1 Premium Gum Health brush head; 1 TongueCare+ brush head; 1 Charging glass; 1 charging travel case travel case; 1 wall plug
  • Philips Sonicare's best ever toothbrush for the most exceptional clean and complete care
  • Removes up to 10x more plaque and improves gum health up to 7x in just 2 weeks (in gum health mode vs. a manual toothbrush)
  • Removes up to 100% more stains in just 3 days (in white+ mode vs. a manual toothbrush)
  • 4 different smart brush head types automatically pair with the appropriate brushing mode and smart sensors provide real time feedback
  • 5 modes: Clean, White+, Deep Clean+, Gum Health, TongueCare & 3 intensity levels

Ingredients:

Ingredients: essential

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Specifications

Brand
Sonicare
Assembled Product Weight
1.22 lbs
Manufacturer
Philips Sonicare
Manufacturer Part Number
HX9924/11
Assembled Product Dimensions (L x W x H)
11.10 x 17.40 x 25.20 Inches

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Customer reviews & ratings

Average Rating:(4.6)out of 5 stars
67%Recommended(123 of 181)
5 stars
146
4 stars
16
3 stars
8
2 stars
6
1 star
5
Most helpful positive review
Average Rating:(4.0)out of 5 stars
Good product. Needs improvement
Tooth brush cleans very well and it is easy to use. The app is slow it got stuck several times (I end up not using the app when I am in a rush. It slows me down). The brush is easy to use (two buttons). I had a little of tooth paste getting on the power button and it is sticky. I am cautious cleaning it because I heard bad reviews of handles damaged by water intrusion. The cable on the glass charger should be removable. I don't keep it plugged in the whole time (the cable looks messy). I have four brushes and I don't have a very convenient place to store them. Philips could look into a solution for this (easy access, clean, easy transport).
Most helpful negative review
Average Rating:(2.0)out of 5 stars
This toothbrush is very efficient and reliable.
The smart feature of this brush is innovative. It prevents you from applying too much pressure that will lead to toothbrush abrasions caused by improper brushing technique. Love it!!
Most helpful positive review
Average Rating:(4.0)out of 5 stars
Good product. Needs improvement
Tooth brush cleans very well and it is easy to use. The app is slow it got stuck several times (I end up not using the app when I am in a rush. It slows me down). The brush is easy to use (two buttons). I had a little of tooth paste getting on the power button and it is sticky. I am cautious cleaning it because I heard bad reviews of handles damaged by water intrusion. The cable on the glass charger should be removable. I don't keep it plugged in the whole time (the cable looks messy). I have four brushes and I don't have a very convenient place to store them. Philips could look into a solution for this (easy access, clean, easy transport).
Most helpful negative review
Average Rating:(2.0)out of 5 stars
This toothbrush is very efficient and reliable.
The smart feature of this brush is innovative. It prevents you from applying too much pressure that will lead to toothbrush abrasions caused by improper brushing technique. Love it!!
Tooth brush cleans very well and it is easy to use. The app is slow it got stuck several times (I end up not using the app when I am in a rush. It slows me down). The brush is easy to use (two buttons). I had a little of tooth paste getting on the power button and it is sticky. I am cautious cleaning it because I heard bad reviews of handles damaged by water intrusion. The cable on the glass charger should be removable. I don't keep it plugged in the whole time (the cable looks messy). I have four brushes and I don't have a very convenient place to store them. Philips could look into a solution for this (easy access, clean, easy transport).
The smart feature of this brush is innovative. It prevents you from applying too much pressure that will lead to toothbrush abrasions caused by improper brushing technique. Love it!!

Frequent mentions

1-5 of 181 reviews
Average Rating:(5.0)out of 5 stars

Impressed

Verified purchase

I very pleased with the results of this toothbrush. I have periodontal disease and I believe I will be seeing an improvement in my gums.

  • Battery life
  • Charging
  • Feeling
  • For mouth
  • Design
Helpful?
Average Rating:(5.0)out of 5 stars

The oral care system of the future!

I was fortunate to receive a free sample of the Sonicare DiamondClean Smart to leave an honest review for it...and it is the most incredible toothbrush I've ever used. It really isn't a toothbrush, as much is an oral care platform. I've had many prior Soinicare brushes and this takes it to the next level. The brush is designed ergonomically for comfort and is so smart, it senses the brush heads, it has 4 intelligent cleaning modes (Clean, White+, Gum health, Deep clean), and it really makes you want to brush more. The app in conjunction is an amazing advisor on how to take your oral hygiene to its maximum potential. The brush heads are also very high quality and offer a great variety. It's simply a pleasure to use. The look and aesthetics are also very elegant and futuristic. The clear charging station acts like a cup and has a gorgeous effect. It is truly the brush of the future and it makes you feel good when you use it. I feel I have the most control and knowledge of my oral care than I did in my entire life.

Helpful?
Average Rating:(5.0)out of 5 stars

Making me look forward to brushing!

Let me start by saying that before using the DiamondClean Smart I was not the best when it came to my oral care. I would always brush in the morning, but many times before bed I would be too tired, or forget. I knew I needed to make a change, and it turned out that this was exactly what I needed.

From the moment the package arrived I was impressed. It came with everything you would need right in the box, and didn't require me to order anything extra to get started. Starting with how the product charges. I love the charging cup! It is very simple, and always makes sure that the tooth brush is charged without having to remember to plug it in. Plus unless you were really looking hard, you wouldn't even notice it is a charger. I also had the opportunity to travel with it, and the travel case is just as convenient. It has a place for everything you would need with you, and also makes charging a breeze.

Moving on to everyday use. I can honestly say my mouth has never felt this clean after brushing (except after leaving the dentist). The brush has multiple cleaning modes, and each one focuses on a different goal. Depending on what you are looking for (deep clean, whitening, ect..) you pick your setting and the brush does the rest! Even if you don't want to choose a setting if you pick the brush head that corresponds to your needs, it will automatically pick the setting for you which is nice. The coolest feature is definitely the App. Setting it up is a breeze, and once you do it changes the game when it comes to brushing. The brush is set up to sync with the App while your brushing, and it monitors your brushing movements and shows you in real time what areas you need to focus on. It will also warn you if you are brushing to hard or fast, and will let you know when to move on the next part of your mouth. My favorite part is once your done it gives you chance to go back, and get all the areas you missed, and all this is very clearly shown through the app on a 3D model of your teeth. I actually look forward to when its time to brush now, its almost like a challenge to try to not miss any areas on my first attempt.

Some other really nice features are that each mode has a preset timer, and even if you are not using the app it will still let you know when to move from each area in your mouth. Another feature I love is that is comes with a tongue scrubber, and once you attach that head it automatically knows and does a special 20 second mode to clean your tongue. I have noticed it has really helped with making my breath fresher.

Overall this product exceeded my expectations, coming from someone who needed to get more serious about oral care, this has really made brushing fun. Having said that there are a few things I think could be improved. While the app is really useful I think that there are a few things that could be improved to make the user interface a little easier. It could also be really cool if for future models the brush could save any brushes that were done without the app, and download them at a later time. One last thing for some people might be the price. I received this as a free sample, but I could see how someone might think it is on the expensive side, but I would think more about it as an investment in your health. After using this for a week I can already see less plaque, my mouth feels better, my breath has been fresher longer, and most importantly I am not finding excuses not to brush, but actually I look forward to brushing. I would definitely recommend this to anyone who needs to get more serious about oral care, or anyone who is already serious and looking for the future of oral care.

Helpful?
Average Rating:(5.0)out of 5 stars

This brush is amazing!

The Philips Sonicare 9500 is amazing. Although I received it as a free sample to review, I would definitely purchase this toothbrush in the future. This Sonicare DiamondClean toothbrush includes access to the Philips Sonicare App. Initial setup was easy with complete instructions. Using the app is a little frustrating; it doesn`t always scroll down the page. It does, however, show you when you brush too hard or not long enough in one area. I have enjoyed this feature and my teeth feel amazing. The toothbrush itself also tells you when you are using too much pressure by lighting up at the end of the brush. There are four different heads that come with this toothbrush. I have been using the `gum health` brush as I have receding gums and I set this as my `goal` in the app. The toothbrush and the app show you which areas of your mouth to brush and when to switch to the next area. I love this feature. I think I`ve been brushing in the same areas all my life without moving around. Another feature that I found remarkable is the tongue cleaner. I have geographic tongue (I know, right). Anyway, it has actually helped my tongue heal. My tongue is pink again!

My only complaint would be with the handle itself. The button to control speed and the power button are right where I would normally hold the brush so I have to hold down toward the bottom of the handle. This along with the smooth, slippery finish of the brush make it a bit difficult to hold.

Overall, this is a seriously awesome toothbrush. My mouth feels like I've just come from the dentist every time I use the brush.

Helpful?
Average Rating:(5.0)out of 5 stars

Best Clean Feel I Have Ever Had

I received my Philips DiamondClean Smart electric toothbrush and was blown away by all of the available features it had. My teeth have never felt cleaner after using this toothbrush. I received a free sample of this toothbrush to review and I am so happy that I did! It comes with three different brush heads, one for deep cleaning, one for gum care and another for whitening, also as an added bonus you get a tongue cleaning application (see picture).

The toothbrush itself is Bluetooth enabled so you can download an app that will keep track of your brushing letting you know what areas you need to improve on and let you know when your brush head needs replaced. What I didn't quite like about the app was that in terms of brushing accuracy it doesn't seem to capture what you are actually doing in terms of where and how you are brushing (see picture). The app will highlight for example the top right side of your teeth and you are to only brush in this area while it is highlighted and you have to move the brush very slowly. If I brush on my left side or on the lower teeth it doesn't replicate my movement on the app, it will remain only at the section it has highlighted. For me the app could use a bit of improvement as it didn't capture real time brushing and it made you brush in an awkward movement that didn't feel normal.

The toothbrush has a clear end on it that will light up if you are pushing to hard on your teeth as you brush, I found this be helpful. The brush will also turn off automatically after 2 minutes of brushing. If you want to continue brushing you just simply hit the start button again.

There are several modes of cleaning once you power up. There is clean, whitening, deep clean, gums and tongue. I liked having all of these options and the different brush heads to go with them.

The toothbrush comes fully charged for your first use, after the first use it is recommended to charge for a full 24 hours. There are two ways you can charge your toothbrush. The first is with the wall charging unit which you plug in and comes with a clear glass that you simply set the toothbrush in (see picture). The other option is using the nice case that comes with it that has a USB cable on the bottom side of it so if you are traveling it's as simple as plugging in to USB enabled device (see picture).

Overall I thought this toothbrush was an excellent product because of the different brush heads, multiple brushing mode options, charging options and overall esthetic of the brush itself and fresh clean feel I have ever had.

Helpful?

Customer Q&A

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1-2 of 2 questions
by bradinAugust 30, 2017


1. Hello! There are no more free trials offered with the Philips Sonicare Products at the moment.
by Philips Consumer Care
Helpful?
1 Answer
Last answer: August 12, 2019

by AngelaNovember 13, 2019


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Walmart Protection Plans
Most items come with a limited manufacturer’s warranty. The addition of a Walmart Protection Plan adds extra protection from the date of purchase. Walmart Protection Plans cover the total cost of repair, or replacement, for products, as well as covering delivery charges for the exchange.
Walmart Protection Plan options and pricing can be found on the product page, as well as in your cart. Go towww.walmart.com/protectionto see all the coverage offered for each product. You can view your Walmart Protection Plan after your purchase in the Walmart Protection Plan Hub.
Product warranty:2 Years
Warranty Information:Two year Warranty: Philips Electronics North America Corp. warrants each new Philips Sonicare power toothbrush (except brush heads) against product defects for two years from the date of purchase, and agrees to replace defective product without charge. Important: This warranty does not cover damage caused by misuse, abuse, neglect, alterations or unauthorized repair. No responsibility is assumed for any special, incidental or consequential damages.
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