PET teaches parents:
-- how to listen so kids will feel understood
-- how to talk so kids will understand you
-- how to make family rules kids will follow
-- how to resolve conflicts so nobody loses
-- how parents unknowingly block communication
-- why punishment, both physical and verbal, is damaging
Dr. Gordon's pioneering concepts are as fresh today as they were when the book was first published thirty years ago. However, he has used more contemporary examples of parent-child conflict to speak to today's parents.