This is a great cordless phone! I purchased this phone to replace a Uniden phone that I only had for a few weeks--I ended up throwing it away because it was terrible. This Panasonic phone has great sound quality and it is easy to use. I had trouble with the other phone hanging up on people when I talked on it and held it on my shoulder--this phone does not do that either. I would highly recommend this phone--and this is a great price for a Panasonic phone.