Im loving this coffee maker! I usually dont bother reviewing but did want to leave one here becuase I was a little nervous after reading some of the negative reviews. So, I wanted to address those now I have my own. I understand this machine isnât for everyone! But if itâs a fit for you, you will be so happy you got it! One thing people complained about, was that itâs not a real espresso machine. They said all it does is make strong coffee, which you can do with any machine. My answer is, yes! That is exactly what it does. But nowhere does Ninja ever advertise that this is a espresso machine! It makes specialty drinks that are similar to coffee house style drinks made with espresso, but it does not advertise itself as a espresso maker. If youâre a coffee enthusiast, that wants an espresso maker, this isnât the machine for you. Get a espresso maker. I, for one, love the specialty drink option, and to me it is comparable to a coffee house drink, being that I made it at home. Itâs also very easy! They took the guess work out of measuring coffee to water to time to brew at the specific strong type. I probably wouldnât take the time to measure all that put with a regular coffee machine. Another thing gave a low review was that the carafe is too small. A classic cup of coffee is 6 oz, not youâre regular 8 oz cup. The carafe brews 43 oz at a time. This is 7 6 oz servings, but more realistically 3-4 cups of coffee. I did think this was going to make my husband not very happy with this machine. But so far so good. The single serving option is so simple and so quick, itâs very easy to make another pot or just a cup as we want some. Also, sometimes I make a pot and put it in our thermos and then Make another pot so I have a large amount on hand already brewed. Itâs been a very quick process and hasnât seemed a hinderance at all as of yet. If you want a larger coffee pot than 43 oz, this isnât the machine for you. Third thing I saw, was someone said it didnât have a warming plate and gave it 1 star! This product is a thermal carafe, so it work as a thermos. My coffee as stayed steaming from the carafe even when brewed the night before served. All in all, Iâm so happy with this purchase. I want to make everyone coffee all the time. Itâs so fun, itâs easy to use, the coffee tastes great. But itâs not for everyone! Make sure you read what youâre getting before buying it and Iâm sure feel the same way.