Neutrogena Makeup Remover Cleansing Face Wipes, 25 sheets, (Pack of 2)

Walmart # 552910374

Neutrogena Makeup Remover Cleansing Face Wipes, 25 sheets, (Pack of 2)

Walmart # 552910374
$8.97$8.97
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Neutrogena Makeup Remover Cleansing Face Wipes, 25 Ct, 2-pack. Total of 50 pre-moistened makeup remover cleansing face wipes. Gentle enough for sensitive skin. Patented formula dissolves and removes all traces of makeup -- even waterproof mascara.

About This Item

  • 50 sheets; 2 packs of 25
  • Pre-moistened
  • Gentle cleansing
  • Customer Reviews
    3.7 out of 5 Stars
    see all 493 reviews
    5 stars
    267
    4 stars
    50
    3 stars
    28
    2 stars
    40
    1 stars
    108
    1-5 of 493 reviews

    Skin remover

    make up remover I'd like to start off by saying that I've used this product for several years with no problems until about December of 2017. I started getting an itchy spot under my left eye which then became raw and swollen, I hadn't used anything new recently so I was baffled as to what was causing this reaction. I stopped using my moisturizers and make up but the problem persisted and even worsened, the patch under my eye would get swollen and itchy and then flake, the problem didn't stop there it spread to under my nose as well, an itchy, flaky patch under my nose and under my eye. then I saw similar folks having the same reaction from this product. I'm confused as to why; all of a sudden, is this product irritating my skin?
    Thank you for letting us know about this! We're so sorry to hear about your experience, as we take matters like this very seriously. We'd like to learn more to see how we can help. Please give us a call at: 1-800-582-4048 Monday through Friday 9 AM to 5:30 PM ET. We look forward to hearing from you!

    make up remover

    I'd like to start off by saying that I've used this product for several years with no problems until about December of 2017. I started getting an itchy spot under my left eye which then became raw and swollen, I hadn't used anything new recently so I was baffled as to what was causing this reaction. I stopped using my moisturizers and make up but the problem persisted and even worsened, the patch under my eye would get swollen and itchy and then flake, the problem didn't stop there it spread to under my nose as well, an itchy, flaky patch under my nose and under my eye. then I saw similar folks having the same reaction from this product. I'm confused as to why; all of a sudden, is this product irritating my skin?
    Thank you for reaching out about this! We're so sorry to hear about your experience, and we'd like to learn more to see how we can help. Please give us a call at: 1-800-582-4048 Monday through Friday 9 AM to 5:30 PM ET. We look forward to hearing from you!

    Facebook Headline

    So, I've been using the wipes for years and they've never made me break out or anything. About a day or 2 ago I started getting this painful redness under my right eye, like right on the edge of my bottom eyelid. I just had seen the Facebook Headline about people sharing how it made them get hives, a rash, break out, etc. I just now realized that it very well possibly could have come from them, now that I have read the article. Not trying to scare anybody or make them stop using them, all the other products have been fine for me, also. I don't know, maybe it's just me, but I'm just giving my thoughts and a heads up to anyone who uses these or has thought about buying them because they're "cheaper than any of the other kinds or whatever the case may be.
    Thank you for taking time to write this review! We're sorry to hear you're having this reaction to our product. We'd like to hear more about your story and see what we can do to make things right. Please give us a call at 1-800-582-4048, Monday-Friday between 9A-5:30P ET so we can gather more information. We look forward to our chat!

    Hugely disappointed

    I have been using this product for over 5 years 1-4 times a day and absolutely love them. I haven’t found something so light on my skin that takes away all the oil, dirt and excess make up leftover. However I recently bout a big box of them (you know because I love them) and nearly every time I used them my eyes would burn and around my eyes would get red and swell, becoming sensitive to even touch. I am so shocked at what an utter disappointment this has been considering not only do I have to find something else that works just as well but I also had to throw over 150 towelettes in the trash because they weren’t safe for my skin anymore. This is highly concerning for me to even use the brand at all anymore which sucks because I have a die hard Neutrogena fan.
    Thanks for taking the time to share a review with us! We're taking this matter very seriously and the feedback you have provided is valuable to us. When you get a chance, we'd really like to chat one on one with such a loyal fan to learn more and help. Please reach us at 1-800-582-4048 between 9am and 5:30pm ET Monday-Friday.

    Long term customer unhappy

    I’ve been using these wipes on and off for years. I’ve always loved them and never had a bad reaction. However the pack I bought about two/ three weeks ago caused a rash. I noticed my face became red and rashy within seconds post using the wipes. It then went down probably 30 minuets after. I didn’t think much of it until it happened the next day after I used the wipes. Then the following week I saw that viral video. I’m assuming their was an ingredient mess up I’m shocked there hasn’t been a recall. I still have my packet that I’d be happy to send to a facility or lab as I’m not making this up. I will still be a customer because this seems like a chemical or error mistake. Hope that Neutrogena will thoroughly investigate these claims.
    Hi, Brookeelizabeth - We are deeply concerned about recent Neutrogena Makeup Remover Wipes complaints and greatly appreciate the time you have taken to leave a review. Your skin health and the feedback you have provided is important and we take all matters of safety seriously. We want to make sure we can gather additional information about your experience and the package you have on hand to look into this further. Please call us at 1-800-582-4048, Monday - Friday, between the hours of 9:00am and 5:30pm EST. Thank you.
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    Electrode, Comp-283025133, DC-prod-dfw7, ENV-prod-a, PROF-PROD, VER-21.28.14-rc.11, SHA-f473e62e0d2f9771e5bba2831bc8c3f96a6d8627, CID-