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Neato XV-21 Pet and Allergy Robotic Vacuum, Unsealed Box

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Important Made in USA Origin Disclaimer: For certain items sold by Walmart on Walmart.com, the displayed country of origin information may not be accurate or consistent with manufacturer information. For updated, accurate country of origin data, it is recommended that you rely on product packaging or manufacturer information.
Neato XV-21 Pet and Allergy Robotic Vacuum Unsealed Box Product is new, but packaging may have been opened or have scuffs. It is specifically designed for allergy sufferers and pet owners. It picks up dirt, pet hair, dust and even cereal. This pet robot vacuum cleans in a methodical back and forth pattern and can clean difficult-to-reach spots on your floor. The Neato XV-21's special filter picks up more than three times the amount of fine dust particles as standard filters. The Neato XV-21 also features a bristle-and-blade brush to improve the retrieval of dander, fibers and pet hair. The allergy vacuum features bagless technology and can be programmed to clean when it is convenient for you. The Neato XV-21 Allergy and Pet Robot Vacuum includes a charging station and a charging cable, so you can charge it anywhere, anytime. The Neato XV-21 also comes with a 6' boundary marker, two brushes, one filter, user guide and quick-start guide.

About this item

Important Made in USA Origin Disclaimer: For certain items sold by Walmart on Walmart.com, the displayed country of origin information may not be accurate or consistent with manufacturer information. For updated, accurate country of origin data, it is recommended that you rely on product packaging or manufacturer information.

Neato XV-21 Pet and Allergy Robotic Vacuum Unsealed Box Product is new, but packaging may have been opened or have scuffs. It is specifically designed for allergy sufferers and pet owners. It picks up dirt, pet hair, dust and even cereal. This pet robot vacuum cleans in a methodical back and forth pattern and can clean difficult-to-reach spots on your floor. The Neato XV-21's special filter picks up more than three times the amount of fine dust particles as standard filters. The Neato XV-21 also features a bristle-and-blade brush to improve the retrieval of dander, fibers and pet hair. The allergy vacuum features bagless technology and can be programmed to clean when it is convenient for you. The Neato XV-21 Allergy and Pet Robot Vacuum includes a charging station and a charging cable, so you can charge it anywhere, anytime. The Neato XV-21 also comes with a 6' boundary marker, two brushes, one filter, user guide and quick-start guide.

With the Neato XV-21, pet owners and allergy sufferers alike can live in peace knowing that their floors are cleaned with advances in modern technology. Dust, dirt or the finest pet hair won't stand a chance against the Neato XV-21 Vacuum Pet and Allergy Robotic Vacuum.

Neato XV-21 Pet and Allergy Robotic Vacuum, 945-0068:

  • Picks up dirt, pet hair, dust, even cereal
  • Cleans in a methodical back and forth pattern
  • Cleans spots on your floor
  • Bagless technology
  • Schedule your Neato to clean when it is most convenient for you
  • Includes:
    • Charging station
    • Charging cable
    • Six-ft boundary marker
    • Two brushes
    • One filter
    • User guide
    • Quick start guide
  • Model# 945-0068

Specifications

Color: Gray ,  Purple
Condition: New
Is Cordless: Y
Manufacturer Part Number: 945-0068
Contained Battery Type: Nickel Metal Hydride
Model: 945-0068
Brand: Neato Robotics
Features: No
Assembled Product Dimensions (L x W x H): 13.00 x 14.00 x 5.00 Inches
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Customer Reviews

Customer Reviews | 224 reviews | 4.3 out of 5

4.5 stars

224 reviews | 4.3 out of 5

4.5 stars

224 reviews | 4.3 out of 5

89%
Would recommend to a friend
5 stars
142
4 stars
51
3 stars
9
2 stars
7
1 stars
15
1-10 of 212 total reviews
89%
Would recommend to a friend

Age

Gender

Don't give up on 'em
12/30/2013

Customer review by STLTom

4.0 stars 12/30/2013 by STLTom
by STLTom

We are a three Neato family - I know, it sounds nuts. Rosie is downstairs with Rex & Sheldon taking care of the upstairs. You are thinking, Really, three?? The practical limit seems to be about 1000 square feet of mostly carpet. The machines go twice as long on hard floors because of the lower load. Our first robot, Tobor, got sent back to whence he came. He just seemed to have very poor battery life from the get-go. I learned you need to let these machines go through at least a few full cleanings before the batteries perform well. Also, they do NOT seem to like to sit idle for very long. Running them more often seems to be better on the batteries than letting the machine sit on its charger for days waiting to run. Finally, take some advice and make your home robot-friendly. That means seeing where he gets confused or stuck and helping him out with some changes. I wrapped our bar stool legs in fishing line one inch off the floor and this solved a major battery draining headache for Rosie. Also, I slid the boundary magnets under the carpeting to keep them out of troublesome or time-wasting spots. You can split the magnet lengthwise to get more value from them, but only if they are not put underneath something - then the magnet is not strong enough to get seen by the Neato robot. Bottom line, for the small investment in helping the Neato do his job, our floors are awesomely clean. Good Luck with yours!

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STLTom
STL
Would recommend to a friend? Yes
Age:45 - 54
Ownership:2 - 7 weeks
Gender:Male
Usage:Every few days
This is a REALLY COOL vacuum!
12/11/2013

Customer review by sherrb1158

4.0 stars 12/11/2013 by sherrb1158
by sherrb1158
Verified purchaser
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Customer has been confirmed to have purchased the item from Walmart.

So far this has far exceeded my expectations! This thing is Really Smart! I was getting ready to call in an order for an iRobot Roomba sale deal on HSN and decided to do some online research first. Boy, am I glad I did, because I've talked to two owners of Roombas and found out that they don't even use them anymore because they are quirky and don't vacuum well. Well, so far, my Neato (his name is Sparky at my house) works great and pulls out so much more pet hair and dust and crud than my Bissell vacuum that I had recommended previously that I am AMAZED!!!! I don't know how it's going to last, so I will report back, but the vacuum power is great! I took my upright over my oriental wool rug twice with a new filter and bag and the Neato filled the bag with crud that my other vacuum hadn't even thought about pulling up. When they say this is a vacuum and the competitors are sweepers with a little bit of vacuum they weren't kidding. As far as smarts, it gets about a 92 out of 100 from me so far. I have a 1940's kind of Frank Lloyd Wright layed out home with weird angles and this thing seems to know my house almost as well as I do! I do have some glitches I'm trying to work out, such as opening or closing doors that I might not want to have it work on yet, and that messes with it's overall diagram of the house. This thing is smart, and tries things like pulling up on its back wheels to work around things .... it's amazing. For the $279 package w/ an extra "beater bar" that I got from Walmart.com .... I would GO FOR IT! This thing has already saved me so many hours with two dogs, (an Aussie Cattle Dog and a pit-bull-Box-Terrier-mut), that I can't even imagine living without it! (As far as the dogs go ... Buddy Boy, the Aussie Cattle Dog ... doesn't seen bothered by it in the least. My not-so-bright Anuahac Annie mixed pit bull and whatever just barks a couple of times and it and then goes outside to play. I hope I'm so happy two months from now and it will have paid for itself!!!!!

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sherrb1158
Alvin, Texas
Would recommend to a friend? Yes
Age:45 - 54
Ownership:2 - 7 weeks
Gender:Female
Usage:Once per month
Verified purchaser
Verified purchaser
Customer has been confirmed to have purchased the item from Walmart.
Fantastic
11/30/2013

Customer review by SkyPilot1943

5.0 stars 11/30/2013 by SkyPilot1943
by SkyPilot1943
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Verified purchaser
Customer has been confirmed to have purchased the item from Walmart.

Has worked as advertised right out of the box. I have two rescue dogs and two rescue cats that shed like crazy. Every mourning I wake up to a perfectly clean house and I didn't have to lift a finger. It is much quieter than i expected and does a better job than me. Now I just need to find one that will do my dusting and clean the toilets.

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SkyPilot1943
Sun City
Would recommend to a friend? Yes
Age:65 or older
Ownership:2 - 7 weeks
Gender:Male
Usage:Every day
Verified purchaser
Verified purchaser
Customer has been confirmed to have purchased the item from Walmart.
Awesome
1/4/2014

Customer review by BluffDave

5.0 stars 1/4/2014 by BluffDave
by BluffDave
Verified purchaser
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Customer has been confirmed to have purchased the item from Walmart.

We have two large dogs that live indoors and one sheds a lot. We were vacumming daily and that was not a good thing with busy schedules. We ordered the Neato after reading reviews on several robot vacs. It seemed to be highly regarded in both professional reviews and those written by consumers. We have had it for about a week now and it has not disappointed. Love that you can schedule it to run at night or while we are at work. It does a great job of cleaning up pet hair and day to day dirt. We would highly recommend it.

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BluffDave
Poplar Bluff, MO
Would recommend to a friend? Yes
Age:45 - 54
Ownership:2 - 7 weeks
Gender:Male
Usage:Every day
Verified purchaser
Verified purchaser
Customer has been confirmed to have purchased the item from Walmart.
Wonderful Robot
12/12/2013

Customer review by Srfsrf

5.0 stars 12/12/2013 by Srfsrf
by Srfsrf
Verified purchaser
Verified purchaser
Customer has been confirmed to have purchased the item from Walmart.

This is an amazing robot it has out performed my expectations for sure!

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Srfsrf
San Angelo, TX
Would recommend to a friend? Yes
Age:25 - 34
Gender:Female
Usage:Every day
Verified purchaser
Verified purchaser
Customer has been confirmed to have purchased the item from Walmart.
Great vacuum
3/6/2014

Customer review by Portshopper

5.0 stars 3/6/2014 by Portshopper
by Portshopper
Verified purchaser
Verified purchaser
Customer has been confirmed to have purchased the item from Walmart.

This is the best item I've purchased in a long time. Does a great job. Love the schedule on the menu. Set it for 6:00 am. It came on started it's cleaning of my house. Ran for 45 min then took itself back to base to recharge. After that it went back to where it stopped and contained cleaning. No more back pain pushing an upright.

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Portshopper
Newport, AR
Would recommend to a friend? Yes
Age:45 - 54
Ownership:2 - 7 weeks
Gender:Female
Usage:Every few days
Verified purchaser
Verified purchaser
Customer has been confirmed to have purchased the item from Walmart.
Makes you want to keep the house clean!
12/19/2013

Customer review by lakehaven

5.0 stars 12/19/2013 by lakehaven
by lakehaven

Great little robotic vacuum. I have never used one but got this one based on reviews here and other places. Found this unsealed box special and bought it, worked great at home, so ordered another for our 'party barn' which has a rubber floor. When it arrived here at work I tried it in my office and show room and looks like it will not make it home. So just ordered yet another!!!!I am addicted hahaha Both showed up as new, internal packaging had never been opened, and was hard to tell if the main box had been either. Easy to figure out, but I recommend downloading the pdf from Neato and read it. Can't say it is a heavy duty cleaner but does a good job picking up dog hair and dust bunnies on both carpet and hardwood. Was great for getting under the beds. Roller may need cleaned out once in a while if you have long hair dogs, but it is quick and easy. Machine will stop and tell you if it needs cleaned. Seems to be pretty smart and figures out the room well. I hope they hold up but I did get the extended warranty just in case.

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lakehaven
Lexington, Ky
Would recommend to a friend? Yes
Age:55 - 64
Ownership:2 - 7 weeks
Gender:Male
Usage:Every few days
Not as smart as we expected
11/12/2013

Customer review by med1pilot

2.0 stars 11/12/2013 by med1pilot
by med1pilot
Verified purchaser
Verified purchaser
Customer has been confirmed to have purchased the item from Walmart.

We had great hopes for our little robotic cleaner. After all the reports of how "intelligent" it was in house cleaning, we have been quite disappointed in its actual abilities. It has not had a single successful day of vacuuming in the week we've owned it. It seems to be rather simple minded in that it constantly backs into things, stops, and asks for it's path to be cleared. It's supposed to have the ability to go around things, but 3 of 4 days we found it backed up against our little coffee table that sits in the middle of the room with plenty of room to maneuver around it. Another time it wandered under the bed and wouldn't come out until physically coerced. Today we came home to find it backed into the patio door, with the message showing on its screen, "please clear my path". Apparently it wants to go outside and vacuum. Well, until it figures out how to do its job inside, I'm afraid it's not allowed out on the deck. During the limited window of time when it is working properly it picks up surprising amounts of dust, dirt and cat hair. We've e-mailed the company, but so far no response.

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med1pilot
Whitehall, WI
Would recommend to a friend? No
Age:55 - 64
Ownership:2 - 7 weeks
Gender:Male
Usage:Every day
Verified purchaser
Verified purchaser
Customer has been confirmed to have purchased the item from Walmart.
Handy vacuum, needs more technology
12/10/2013

Customer review by MedinaLakeTXmom

4.0 stars 12/10/2013 by MedinaLakeTXmom
by MedinaLakeTXmom
Verified purchaser
Verified purchaser
Customer has been confirmed to have purchased the item from Walmart.

I truly have a love/not-love relationship with this vacuum. I love it because it does help keep the floors clean with a large dog in the house BUT the technology could use a boost. It sometimes has a problem when it tries to clean an area that it already cleaned. Another thing is our home is 2400SF so it takes several cleaning sessions to clean the entire house (and you have to empty the canister after each session). We have two young children so we have to make sure EVERY toy is off the floor and long curtains are not touching the ground otherwise it will get stuck. It also helps to put the chairs up at your kitchen table because it will use a lot of its battery cleaning around every chair leg. It would be helpful if you could train or help "map-out" the areas to be cleaned and how often (hence more technology). Overall, this vacuum is a good investment. I would definitely recommend to others as long as your house stays picked up.

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MedinaLakeTXmom
Medina Lake, TX
Would recommend to a friend? Yes
Age:25 - 34
Ownership:2 - 7 weeks
Gender:Female
Usage:Every few days
Verified purchaser
Verified purchaser
Customer has been confirmed to have purchased the item from Walmart.
Wow. I am amazed it works so well. Very happy.
11/27/2013

Customer review by StephieG

5.0 stars 11/27/2013 by StephieG
by StephieG

I had this Neato Model for 2 days and I can't believe how well he manuevers around my house. I have so much furniture, so many chairs and he has cleaned the floors twice without problem. I have changed the dirt bin 3 times. I bought this because I have 2 cats and 2 dogs in the house. Along with my own hair,,, we have a problem. I normally vacuum twice a day to keep the dust balls of hair from being visible on the dark hardwood floors. Setup took only 1 minute, the Neato charged for a few hours and I set him on his way and he CLEANED the floor! and never got stuck. I have rugs in the kitchen and he climbed on them and off them fine. One large rug in living was cleaned fine. It took the neato one return trip to the recharge to clean my entire house (1500 sq feet) and he never got stuck. It took two charges so I think it takes about 3.5 hours for the neato to clean my entire house with the recharge. So setting it to clean while you are at work or overnight is best. Otherwise you may waste time just watching the Neato going about cleaning. :) I can't believe how it handles all the obstacles. As long as this vacuum holds up and the suction keeps up, I am thrilled. I programmed it to clean each day at 8 pm now. I threw some dust, and small junk in the hallway and woke up this morning to a clean hallway and clean living room rug. We are very happy with this cleaner (except one dog who is terrified of even regular vacuums).

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StephieG
MO
Would recommend to a friend? Yes
Age:45 - 54
Ownership:1 week or less
Gender:Female
Usage:Every day
1-10 of 212 total reviews See all
1-10 of 212 reviews

Customer Reviews | 224 reviews | 4.3 out of 5

Customer Reviews

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Questions & Answers 42 questions
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by FJP 12/6/2012
11 answers
  • A. It is a lot less loud than an upright, but if you are on the phone you might want to pause it. I can listen to the TV when it's running, I do have to turn the volume up a bit. I have two large dogs that would bark at my Bissell upright and run from it, but they kind of just ignore the Neato XV-21. I hope this helps.
    by sherrb115812/15/2013
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  • A. It's about as loud as any other vacuum. I have 3 cats; they get out of the way when it comes toward them but they don't seem to be scared.
    by hightechwizard10/13/2013
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  • A. It is a lot quieter than a normal vacuum. Maybe half the volume. Cats seem to like it generally, but dogs may be a different story. Remember, this thing starts up on schedule on it's own and starts travelling around the house making noise and might be seen as an intruder :)
    by DaveOhio11/28/2013
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  • A. It makes about the same noise a regular vacuum.
    by Gr8Reviewer1/7/2013
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  • A. It is not as loud as my LG...not very loud! I have three cats and they did not have any problem with it doing it's job. We had the same concern but they just did not care. We were in the house with them for the first operation but now let it do it's own thing.
    by atw9812/3/2013
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  • A. Not loud at all. You can still watch T.V. while it is running. I was afraid my Japanese Chin dog would freak out about it the first time I ran it. He completely ignored it. My cat was more facinated with it. He watched it the whole time and then when it stopped running, he jumped down from his ottoman, went over to the vacuum and kept tapping at it. I think he thought it was alive.
    by RollTide551/7/2013
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  • A. It is quieter than a normal vacuum so it shouldn't scare pets.
    by WLNJr1/7/2013
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  • A. The Neato is louder than other robots. But, it deep cleans much better than other robots. It does not scare pets in my house! I have a big 100 lb. pointer; one inside cat; and 2 cats that come in to eat every day. My dog is a big woos, he is usually afraid of everything but not the Neato. He is careful around the Neato but not scared at all. The cats couldn't care less about the Neato, although the first couple of days they were entertained by Neato and watched it all day long.
    by rplodge1/7/2013
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  • A. Although it's less loud than my regular vacuum, it did frighten my cats the first time, but they are used to it now .
    by Melsplace12/14/2012
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  • A. not as loud as normal vacuum,but still a little bit noisy. my two cats love it!
    by jollylover12/10/2012
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Can you program the Neato XV to start at a given time and vaccum for 1-2 hrs. every day/night?
by Stack 12/2/2013
10 answers
  • A. Yes. You can program it to clean at certain times and certain days. I am not sure about the time limitation such as 1 - 2 hours. I just tell him to clean and let him go.
    by Topdoggett2/4/2014
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  • A. You can set each day and time you want it to start. It will clean the entire room or floor, returning to the charging station for more juice if the battery gets low. When finished, also returns to base. Lets you know when it's time to clean the dirt bin.
    by GrumpyOldGrump1/24/2014
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  • A. You can program the start times by day of the week. It will vacuum until it has completed the "unblocked" area. If it needs to recharge to complete the area it will return itself to the charging base, charge up, and then go back to where it left off and complete its mapped area.
    by sherrb115812/15/2013
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  • A. Yes you can program it to run at a certain time and what days of the week but not how long it will run. It will do all of the open rooms.
    by Srfsrf12/12/2013
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  • A. Yes you can program it. I have.seen it clean at work put itself away to charge and go back to finnish cleaning. I plan to set the clock and scheduled cleaning the next time I use it.
    by willanna12/11/2013
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  • A. You can program any start time for any day that you like. There is not a limit to the run time. It will run till it finishes the house or area that you have restricted it to.
    by Unusednickname112/8/2013
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  • A. You can program the Neato to vacuum every day of the week or only on certain days. You can set the start time for each day. The time limit for vacuuming is only limited by the barriers (closed doors or magnetic strips); otherwise Neato will work to clean the whole house.
    by lblanc12/6/2013
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  • A. it is programmable, but only to the extent that you can program it to start a full cycle at any time on certain days.
    by Hank1234567812/3/2013
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  • A. Yes, you can program it for the day of the week and the time.
    by Tidyhouse12/3/2013
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  • A. You can program daily start times. I have not found how to set it to stop though. It returns to the charger and once it has charged it takes off again. After a couple times out and about, I just turn it off. I prefer to have it working while I am home just in case it gets hung up somewhere under chair legs or caught on a throw rug. If this happens, it sends out a few chimes and then turns off.
    by cvbonnie12/3/2013
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by pete 12/3/2013
10 answers
  • A. Works great on rugs as well as bare floors. Even throw rugs. You'll be surprised how much dirt and loose rug fiber it picks up that your old vacuum didn't get..........when you first use it.
    by GrumpyOldGrump1/24/2014
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  • A. Yes, it works on rugs.
    by CaRockHound1/11/2014
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  • A. Yes. I have a combination of tile, hardwoods and area rugs. None of the fringe on the area rugs have been an issue for it, but I guess it depends on how long the fringe is, if any.
    by sherrb115812/26/2013
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  • A. Yes it does, I have mine set up to go on my hard word floors and rugs. You can set it up for both or just one.
    by Kmill3312/15/2013
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  • A. Yes it works on rugs. I have 3 types on our house and does a great job on them. It does not like towels.
    by Quincysfun12/14/2013
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  • A. YES
    by Glibbs12/13/2013
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  • A. It is supposed to work on rugs. I have wood and tile. It climbed a high wood strip I have between my kichen and dining room with no problem.
    by willanna12/11/2013
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  • A. Yes. It works great on rugs. Can get caught on the long strings that some area rugs have on the edges.
    by Unusednickname112/10/2013
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  • A. Good on rugs. Not excellent but good.
    by RaySan12/10/2013
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  • A. Yes but I usually pick up the throw rugs.
    by Tidyhouse12/10/2013
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