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Electrode, Comp-814099596, DC-prod-az-southcentralus-16, ENV-prod-a, PROF-PROD, VER-19.1.29, SHA-5fe4320cea7187be0ce02cabb53ac23e69c02bb3, CID-a4f73272-c43-16df3054bc8af6, Generated: Tue, 22 Oct 2019 10:31:13 GMT

Neato Botvac D5 Wi-Fi Connected Navigating Robot Vacuum

Walmart # 550173463
$529.99$529.99
  • Available Options: Walmart Protection Plan.
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Arrives by Fri, Oct 25

Or get it by Tue, Oct 22 with faster delivery

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Product Highlights

Neato Botvac D5 Connected Navigating Robot Vacuum - Pet & Allergy
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About This Item

We aim to show you accurate product information. Manufacturers, suppliers and others provide what you see here, and we have not verified it.
  • LaserSmart technology intelligently navigates and maps your home, cleaning in straight lines instead of a random pattern.
  • D-shape design, large core brush, and side brush finds pet hair and debris where they hide - in corners and along walls.
  • The ultra performance filter captures up to 99% of tiny dust mites and allergens as small as 10 microns.
  • Perfect for cleaning on any surface - hardwood, carpet or tile
  • Get up to 90 minutes of battery life*, perfect for most homes.
  • Auto charge & resume lets your robot return to base to power up and then go back out and pick up where it left off.
  • Use the Neato app to schedule cleanings daily, every other day, or on a schedule that works for you.
  • Easily control your robot from your phone, smartwatch, Amazon Echo, and Google Home.
  • App-controlled vacuum Receive notifications, and easily locate the robot, no matter where you are.
  • 14.4V Lithium-ion battery Provides up to 90 minutes of runtime on a single charge.
  • Product Type Robot Vacuum Cleaner
  • Attachments Combo Brush Filter
  • Application/Usage Home
  • Power Source Battery
  • Battery Rechargeable Yes
  • Height 10cm
  • Width 31.9cm
  • Length 33.6cm
  • Weight (Approximate) 3.4kg
  • Package Contents Botvac Connected D5 Robot Vacuum Cleaner Integrated Charge Base Power Cord Combo Brush Ultra Performance Filter Side Brush Boundary Markers Brush and Filter Cleaning Tool
Don’t you just love the feeling of an immaculately clean floor? That’s why there’s the Botvac D5 Connected. Its D-shape design and side brush are perfect for cleaning corners and the side of walls. LaserSmart technology scans and maps your rooms ensuring the robot cleans the room thoroughly. Plus, the ultra performance filter helps trap stuff you can’t see — cleaning deeper and more thoroughly than the competition.

Warning:

Both www.p65warnings.ca.gov

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Manuals & Guides

Customer Reviews

5 stars
407
4 stars
135
3 stars
30
2 stars
34
1 star
49

Top mentions

Most helpful positive review
Love my Neato!
Makes life easier! Does a great job on my hardwood floors, transitions well to area rugs. iPhone app is intuitive. Great video guides online. Replacement parts and filters also abundantly available online! Recommend to all!
Most helpful negative review
Don't waste your time!
This is my 2nd Neato to own. My first Neato lasted almost 3 years (running at least once a day). The first 10 months with this Neato botvac D5 was great! But after that time, I have had nothing but problems with this botvac. It stops after a few minutes and needs to be rebooted. It disconnects from wifi and won't re-connect. This botvac does not have a window telling you what's wrong, so you have to use the app to know what's going on with it. I was able to send our Neato botvac D5 back to the manufacturer the first 2 times (starting about 10 months in) and since that time, I have been using our extended warranty's repair facility. Thank goodness I bought the extended warranty! It's been in with them at least 6 times this year. It's been away for repair MORE time than I've had it at home. After each repair, it runs one maybe two cycles before something happens to it and it won't run. I called Neato and asked if there was anything they could do. They wanted me to pay to send it to one of their approved repair facilities. Why should I have to pay? I had it serviced by them TWICE before my warranty ran out and I was forced to use the extended warranty repair group. I'm so disappointed and frustrated because I paid $600 for a robot vacuum that didn't last a year. I won't buy another Neato after the snarky response I got calling customer service and this constant frustration of sending it off to be fixed, receiving it back 10-20 days later, running one maybe two cycles before it breaks again and starting this endless cycle all over again. Don't waste your time, find something better!
Most helpful positive review
Love my Neato!
Makes life easier! Does a great job on my hardwood floors, transitions well to area rugs. iPhone app is intuitive. Great video guides online. Replacement parts and filters also abundantly available online! Recommend to all!
Most helpful negative review
Don't waste your time!
This is my 2nd Neato to own. My first Neato lasted almost 3 years (running at least once a day). The first 10 months with this Neato botvac D5 was great! But after that time, I have had nothing but problems with this botvac. It stops after a few minutes and needs to be rebooted. It disconnects from wifi and won't re-connect. This botvac does not have a window telling you what's wrong, so you have to use the app to know what's going on with it. I was able to send our Neato botvac D5 back to the manufacturer the first 2 times (starting about 10 months in) and since that time, I have been using our extended warranty's repair facility. Thank goodness I bought the extended warranty! It's been in with them at least 6 times this year. It's been away for repair MORE time than I've had it at home. After each repair, it runs one maybe two cycles before something happens to it and it won't run. I called Neato and asked if there was anything they could do. They wanted me to pay to send it to one of their approved repair facilities. Why should I have to pay? I had it serviced by them TWICE before my warranty ran out and I was forced to use the extended warranty repair group. I'm so disappointed and frustrated because I paid $600 for a robot vacuum that didn't last a year. I won't buy another Neato after the snarky response I got calling customer service and this constant frustration of sending it off to be fixed, receiving it back 10-20 days later, running one maybe two cycles before it breaks again and starting this endless cycle all over again. Don't waste your time, find something better!
1-10 of 655 reviews

Love my Neato!

Makes life easier! Does a great job on my hardwood floors, transitions well to area rugs. iPhone app is intuitive. Great video guides online. Replacement parts and filters also abundantly available online! Recommend to all!

Best one yet

I bought the Samsung 7040 and liked the ability to do 2 things at once, after watching the Samsung bounce off walls and miss spots we upgraded to the botvac D5. Amazing! Takes a few times for it to learn the basic layout and times vacuuming get shorter. Leaves lines in the carpets. Its amazing. My wife wanted nothing to do with a robot vacuum, now she loves it.

Now I have two!

I recently purchased a second unit for a great price. Now I've got a vacuum for both up & downstairs use! It was easy to set up the app for the two units & schedule them. No-go line feature is awesome and makes the D5 a steal, & after initial mapping plus careful no-go line placement, they run autonomously without getting stuck or requiring “babysitting”. Battery life has stayed over 60% at the end of a full run. I wish (next s'ware update?) they had the zone cleaning that the D7 has, but these guys do work well. I'm surprised just how full the dust bin is after only a couple days between runs!

Love my neato

I love my neato. I use it at least 1-3 times a week. I programed it to not go on my rug that can have no beater bars on it and to stop at the stairs. Love that feature. I have cali bamboo floors through my whole house so I have it go under all the beds also. It gets into corners pretty good to so only need to get the other vacuum out occassionally. I have named him Burt and I call him my maid. It has saved me so much time. I would recommend this vacuum to anyone. I fo not own a pet anymore but have dogs often in my home. Burt has a big enough container that I do not have to empty it until he is done with the whole house. We have approximately 1700.

Surprisingly effective

I love my bot Floyd. I bought it three years ago and he's still going strong. I was surprised at how well it performed and maneuvered. He even cleaned up dog and cat hair! I would recommend Neato to anyone.

Yes, would buy again...just did as a gift.

bought for gift as we have one and use it regularly. Great product. Really picks up animal hair, dust, kitty litter, anything small. Great for folks with allergies. Unable to use phone app. Highly recommend.

Work horse

I like out bot. Things I would change.

1). The drive belt for the edge brush needs to be redesigned so it doesn't break or melt every 5 months. Very difficult to change. Must take bot almost completely apart to fix.

2). Hard to sync wifi and loses connection often. Should be much more user friendly and actively reach for a connection on both 2.4 GHz and 5.0 GHz.

3) Really fills up fast. This could be a factor of how dirty the floors are

4) it would be nice to have a fine mesh screen that can be cleaned underwater. Have two then rotate. The paper filters are not savable and expensive.

Even with all these suggestions, we all still love the bot!

Floor plan not recognized!

It's a really cool robot and it cleans well. But what bothers me is that it doesn't recognize the floor plan all the time. I have to delete floor plans and create the same floor plans again and again. Also, sometimes the no go lines are not recognized. 

Don't waste your time!

This is my 2nd Neato to own. My first Neato lasted almost 3 years (running at least once a day). The first 10 months with this Neato botvac D5 was great! But after that time, I have had nothing but problems with this botvac. It stops after a few minutes and needs to be rebooted. It disconnects from wifi and won't re-connect. This botvac does not have a window telling you what's wrong, so you have to use the app to know what's going on with it. I was able to send our Neato botvac D5 back to the manufacturer the first 2 times (starting about 10 months in) and since that time, I have been using our extended warranty's repair facility. Thank goodness I bought the extended warranty! It's been in with them at least 6 times this year. It's been away for repair MORE time than I've had it at home. After each repair, it runs one maybe two cycles before something happens to it and it won't run. I called Neato and asked if there was anything they could do. They wanted me to pay to send it to one of their approved repair facilities. Why should I have to pay? I had it serviced by them TWICE before my warranty ran out and I was forced to use the extended warranty repair group. I'm so disappointed and frustrated because I paid $600 for a robot vacuum that didn't last a year. I won't buy another Neato after the snarky response I got calling customer service and this constant frustration of sending it off to be fixed, receiving it back 10-20 days later, running one maybe two cycles before it breaks again and starting this endless cycle all over again. Don't waste your time, find something better!

Disappointed with this product

I bought this BotVac D5 back in December 2018 and since then have had to exchange this D5 model 3 times. I'm done with this Neato brand and I'm returning to IRobot. When the robot is working correctly it does perform well but I'm tired of having to deal with these problem. I don't recommend this product to anyone.

Customer Q&A

Get specific details about this product from customers who own it.

1-2 of 2 questions
by LuvscessnaMarch 18, 2018


Last answer: March 17, 2018
1. Hi, Yes, our Neato robots will work with Google Home in the US. This link will provide you with additional info: https://support.neatorobotics.com/hc/en-us/articles/115004367687-Neato-with-Google-Assistant-and-Google-Home-Summary-FAQ Thank you.
by Neato Product Expert
1 Answer
Last answer: March 17, 2018

by DaisyOctober 8, 2017


Last answer: October 11, 2017
1. Once you have downloaded the Alexa companion app, you can follow these steps to link Alexa with your Neato account so you can use it to voice control your Botvac Connected robots. 1. Make sure you have your Neato account email address and password. If you do not have a Neato account, download the Neato app from the App Store or Google Play, create an account and add your Neato Botvac Connected robots to your Neato account. 2. Select Smart Home in the left navigation bar of the Alexa app. 3. Find the Neato Skill and select it. 4. Select Enable Skill. Sign into your Neato account to link Alexa to your Neato account. You can now use Alexa to control your Neato Botvac Connected robots, just say “Alexa, ask Neato to start cleaning”. Additional information available at: https://www.amazon.com/gp/help/customer/display.html?nodeId=201848700
by Neato Product Expert
1 Answer
Last answer: October 11, 2017

Policies & Plans

Warranty plan

Walmart Protection Plans
Most items come with a limited manufacturer’s warranty. The addition of a Walmart Protection Plan adds extra protection from the date of purchase. Walmart Protection Plans cover the total cost of repair, or replacement, for products, as well as covering delivery charges for the exchange.
Walmart Protection Plan options and pricing can be found on the product page, as well as in your cart. Go towww.walmart.com/protectionto see all the coverage offered for each product. You can view your Walmart Protection Plan after your purchase in the Walmart Protection Plan Hub.
Product warranty:1 Years
Warranty Information:1 Year Limited Warranty
Already purchased your product? A Walmart Protection Plan can be added within 30 days of purchase.Click here to add a Plan.
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Electrode, Comp-812496325, DC-prod-az-southcentralus-13, ENV-prod-a, PROF-PROD, VER-30.0.0, SHA-4c05261de7b7524702d8d137579365498522abc0, CID-caf63392-80c-16df3054b976c1, Generated: Tue, 22 Oct 2019 10:31:13 GMT