Was happy to receive the two separate cushions, with nice ties (back has 4 ties - 2 on top, and 2 on bottom. The bottom cushion has 2 ties). It was a soft, and well made. Fluffy as it is Natural Sherpa. I really like it. The thickness is good, too. No hard spots where the indentations are. I have a sensitive back and tailbone. I LIKE THIS PRODUCT.