I will say the one good thing about this was the bed came ontime and even early after that theres not much good to say about it. Came in a duffel as others have said you open it carfully and as it opens the air rushes into it and you here all the springs pop as it was rolled up tight. But this has got to be the most uncomfortable mattress its not for anyone with weight you must weigh under 100 pounds to be able to sleep on this i put pillows between me and the mattress just to be able to sleep still didn't work. Woke up with indentations of where the springs are as there is just no protections from you and the springs so again you must weigh nothing to be able to sleep on this mattress. So if this is just for a young young kid maybe you can get by with it as its cheap, but if your an adult of any age or any weight you should be wary learned my lesson and will be starting a return tommorow not sure how i will be able to send it back as theres no way to get it back in the duffle.