After installing both knob and deadlock, the knob keyhole was upside down which proved very unappealing and it took exta time to gain entry to my home having to turn the key first right side up for the deadlock then upside-down for the knob. I quickly decided this was unacceptable. I could not change the direction of the keyhole, however, I turned to their website and they offer a free tool so I could do it myself. It came within a week or less I think. The overall product itself works fantastic, had everything I needed for different types installs even. But it would be nice if a package that comes with both knob and deadlock to have same direction keyholes at least. I was very impatient, so I actually ended up going back to the store where I bought it, to see if they had any sets where the keyholes were both upright. After about the 10th one I looked at, I did find one. So they let me exchange it. But i was still excited when I got the little tool to use on future installs.
(Note: the knob and deadlock slots are on the left side of my door looking at it from the outside.).