When I married my husband in 2001, he had a Krups coffee maker and it lasted for years. When it finally went out, I naturally bought another Krups. In less than 3 years I have had 3 different makers all having the same problem, the hot plate goes out. Since they are not expensive I continue to buy them. If I could find a more reliable maker, I would change. But many reviews of different brands all have similar problems. I am just going to assume they just don't make them like they used to.