I have a small business and have been ordering the large flip stools directly from Kidkraft for many years. Recently, the policy was changed and I now I need to order from the website which is no big deal. I ordered two natural flip stools and two white stools. I was very surprised that the natural stools arrived unassembled. This has created challenges because I paint the stools for clients to give as baby gifts and ship them out in the boxes that I receive them in. I don't want to have the stools arrive as gift and need to be assembled. They cannot be shipped in the boxes that they arrived in. So now I have to spend additional time assembling them, then find and purchase boxes to ship the gifts out. This adds additional costs to me and my clients. It is very frustrating. When I get a chance, I'm going to look for another source for stools. This is unfortunate because the Kidkraft stools are high quality and Kidkraft has always been good if there has ever been problems. I'm not sure I will be able to find a suitable replacement.