Hello lilly123456 - We are sorry to hear that you could not find a secure fit with your Jabra Elite 65t. The Elite 65t was designed to fit most ear sizes and shapes, so it is rare when it does not fit properly. We hope that you watched the instructional video that we developed, which shows how to obtain the best fit: https://www.jabra.com/supportpages/jabra-elite-65t-iet-6500#/Video/Jabra-Elite-65t---Jabra-Elite-Active-65t---fitting#100-99000000-02. If you have any questions, please contact us, and we will gladly assist you: https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer. Thank you for your review.