Generated at Mon, 16 Dec 2019 02:52:40 GMT exp-ck: undefined; xpa: ;
Electrode, Comp-719539885, DC-prod-az-southcentralus-13, ENV-prod-a, PROF-PROD, VER-19.1.31, SHA-771c9ce79737366b1d5f53d21cad4086bf722e21, CID-cc185d43-c37-16f0c9f3dd9ef3, Generated: Mon, 16 Dec 2019 02:52:40 GMT
REDUCED PRICE

JBL Link 20 Voice-activated Portable Speaker

Model: JBLLINK20BLK
Walmart # 569103008
$69.12$69.12
List Was $99.95
Out of stock
  • Available Options: Walmart Protection Plan.
Delivery not available
Pickup not available

Sold & shipped byVIPOUTLET
The JBL Link 20 is a voice activated portable speaker with Wi-Fi and Bluetooth® enabled that delivers rich stereo sound. It has the Google Assistant built-in. It’s your own personal Google. Always ready to help. You can ask it questions. And tell it to do things. The more you use it, the more useful it gets. Just start with “Ok Google” – a simple voice request triggers your JBL Link 20 to play music, podcasts or radio from services like Google Play Music, Spotify, Pandora and more. This compact speaker is powered by a 6000mAh rechargeable Li-ion battery that offers 10 hours of continuous, high-quality audio playtime. Sporting durable, waterproof fabric materials, JBL Link 20 is ready to take the party everywhere. And with the Chromecast built-in, you can instantly start streaming to JBL Link 20 from your favorite music apps.

Customer Review Snapshot

3.7 out of 5 stars
148 total reviews
5 stars
66
4 stars
33
3 stars
11
2 stars
16
1 star
22
Most helpful positive review
Great sound all around connect to wifi without any problem. Google assistant works good even while playing music at low volumes, sound is very clear. I didn't even hear cracking once on this speaker, you can count on jbl when it comes to audio systems [This review was collected as part of a promotion.]

About This Item

We aim to show you accurate product information. Manufacturers, suppliers and others provide what you see here, and we have not verified it.
The JBL Link 20 is a voice activated portable speaker with Wi-Fi and Bluetooth® enabled that delivers rich stereo sound. It has the Google Assistant built-in. It’s your own personal Google. Always ready to help. You can ask it questions. And tell it to do things. The more you use it, the more useful it gets. Just start with “Ok Google” – a simple voice request triggers your JBL Link 20 to play music, podcasts or radio from services like Google Play Music, Spotify, Pandora and more. This compact speaker is powered by a 6000mAh rechargeable Li-ion battery that offers 10 hours of continuous, high-quality audio playtime. Sporting durable, waterproof fabric materials, JBL Link 20 is ready to take the party everywhere. And with the Chromecast built-in, you can instantly start streaming to JBL Link 20 from your favorite music apps. Get help from your Google Assistant; Hands-free voice control; Simple setup with the Google Home app on iOS & Android; Chromecast built-in; 24 bit/96kHz High quality sound, powered by the cloud; Multi-room playback across speakers that have Chromecast built-in; 2.4/5GHz Wi-Fi connection network support; Wireless Bluetooth® streaming ; 10 hours of playtime; IPX7 Waterproof; Lifestyle material

Warning:

Item may contain chemicals known to the state of California to cause cancer and reproductive toxicity. Chemicals may include but are not limited to Di(2-ethylhexyl)phthalate. www.p65warnings.ca.gov

Cannot return by mail
Due to federal restrictions, this item cannot be returned by mail. See our returns policy for more information.

Specifications

Features
JBL,JBLLINK20BLKUS,Speaker
Brand
JBL
manufacturer_part_number
20
Assembled Product Weight
2 lbs
Color
Black
Model
JBLLINK20BLK
Assembled Product Dimensions (L x W x H)
6.89 x 4.33 x 9.84 Inches

Customer Reviews

5 stars
66
4 stars
33
3 stars
11
2 stars
16
1 star
22

Top mentions

Most helpful positive review
6 customers found this helpful
Great sound
Great sound all around connect to wifi without any problem. Google assistant works good even while playing music at low volumes, sound is very clear. I didn't even hear cracking once on this speaker, you can count on jbl when it comes to audio systems [This review was collected as part of a promotion.]
Most helpful negative review
2 customers found this helpful
NOT HAPPY AT ALL
Bought this 8 weeks ago and was great when it worked. It stopped working out of nowhere and it will not turn on. Expensive and bottom line the worst Bluetooth speaker I have ever purchased.
Most helpful positive review
6 customers found this helpful
Great sound
Great sound all around connect to wifi without any problem. Google assistant works good even while playing music at low volumes, sound is very clear. I didn't even hear cracking once on this speaker, you can count on jbl when it comes to audio systems [This review was collected as part of a promotion.]
Most helpful negative review
2 customers found this helpful
NOT HAPPY AT ALL
Bought this 8 weeks ago and was great when it worked. It stopped working out of nowhere and it will not turn on. Expensive and bottom line the worst Bluetooth speaker I have ever purchased.
1-10 of 148 reviews

Great sound

Great sound all around connect to wifi without any problem. Google assistant works good even while playing music at low volumes, sound is very clear. I didn't even hear cracking once on this speaker, you can count on jbl when it comes to audio systems [This review was collected as part of a promotion.]

Once again an Award Winning new product from JBL!

After using this new speaker/ information system, I am very impressed with how useful and easy ii is to play all styles of music and find information quickly by asking google assistant? I am very happy that you can also stream Apple Music or any other music service as well with the bluetooth mode. I think that this is probably by far the best sounding speaker that I have purchased so far from JBL. It is extremely rich and you can crank the volume up without any distortion.Thank you JBL for another outstanding product to enjoy my music with no matter where I am! [This review was collected as part of a promotion.]

Expand your Google Home

I bought the JBL 20 to add on to my Google Home. The main reason was so I could move the JBL 20 wherever we wanted music without plugging it in. Primarily on our patio. The sound quality is better than the Google Home. The battery life is good. Sometimes it will shut off I'm assuming because it thinks you aren't listening and wants to conserve battery. Switching from Bluetooth to WiFi isn't always smooth. But really no complaints... it's great.

Excellent sound quality, interesting device

I've taken a bit longer to write this review, because I've never owned a product with Google Assistant or that uses Google Home and I wanted to take some time familiarize myself with it's features and functions. Overall, I really like the LINK 20. Much of the reason for that is the familiar JBL build quality and the wonderfully rich sound it produces. Of course, my kids love to interact with Google when it is turned on. Unfortunately, there are a few "bugs" that I attribute more to Google Assistant than to JBL. One such issue is that every other time that I turn it on, it can't seem to connect and will sit blinking until I turn it off and then back on again. I haven't quite been able to determine what causes it or how to prevent it. Also, the Google Home app suggest that it can make calls for me, and I believe that I have given it appropriate permissions and access to contacts, yet the device declares that it "can't make calls yet". On the other side of the coin though, I was able to integrate it with my Vivint home security system, which was easy to set up and works flawlessly. I do not yet have Chromecast, but intend to invest in one so that it can also control our television. So far, we love to have it in our kitchen (central command in our home) and use it frequently for news in the morning with our coffee, and background music throughout the day using one of the many compatible music apps. If you're looking for a Google Home smart speaker, I can't think of any reason that JBL shouldn't be on the top of your list. [This review was collected as part of a promotion.]

Very cool product!

So far I think the JBL Link 20 is really cool. I like the voice commands, wifi, and the speaker sounds good. It seems durable like all my other JBL products it even says it's water resistant - Nice! I would like to use it when making phone calls from my phone like I do with my JBL Flip 3 but not sure if that is an option although I can't imagine why it wouldn't be. I would also like it to link with my other speakers like the flip. Maybe these will be options in the future. All in all it seems to be another solid product from the JBL line! [This review was collected as part of a promotion.]

Link 20 is pretty Awesome!

I love the voice control feature on this thing. Its super easy to use and really quick getting the tunes you ask for. The speaker looks great....a good size. And it sounds great too! Over all ....its awsome. I would totally recommend this to anyone who likes to jam out ! [This review was collected as part of a promotion.]

Great when it works

First, the good: the speaker sounds very good for it's size. When it works, I have really enjoyed having something that's a big step above my old bluetooth speakers.

But almost every day, I have problems connecting to Google Home. I have reset it, reinstalled the app, and gone through the setup process a few times, and yet I still can't reliably connect to it even when I'm >2 feet from my router. Then, when I do connect to it, it doesn't always keep up with the music that is playing, so I'll have to exit out of the app and try to reconnect so that I can see which song is playing. Very annoying.

Second, most of the time it will play music just fine, but every few days, it will decide to play a few songs and then crackle with static when playing back, both through Google Play and through Spotify. It's very frustrating and since I don't really know the cause of it, I haven't been able to identify a solution. I just purchased this a couple of weeks ago and I think I'll be returning it and hope to get a better quality speaker in the future.

Thanks for the review, we appreciate the feedback you've provided to us. We understand that the product did not meet your expectations.We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.

NOT HAPPY AT ALL

Bought this 8 weeks ago and was great when it worked. It stopped working out of nowhere and it will not turn on. Expensive and bottom line the worst Bluetooth speaker I have ever purchased.

Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.

Terrible step and it disconnects and no reconnect

DON'T BUY THIS PRODUCT!!! It is faulty. It initially connected to my home wireless AP using Google Home app and then a week later failed to connect. We re-used Google Home app and stepped thru all the correct steps and the device isn't recognized by the Google Home app. I then looked for resolutions online/blogs and found hundreds of people with the exact same problem, who spent needless hours with no resolve. Unfortunately, even on the Google Home blog the Google support person gave the wrong answer - Oh, it's not our problem it's JBL Speakers problem, contact them....but with no update to JBL Speaker of this problem and no contact to JBL Speaker support. THIS IS A JOINT PROBLEM. When JBL licensed Google Assistant and implemented it using Google's specs and requirements, then it "works". However, it doesn't work!!!, so how did this JBL Speaker using Google Assistant specs and requirements end up not working???, yet is certified to work with the Google Home app as stated in the JBL "Get Started" overview. Until you see ALL users stating what a great experience they've had using this product with the Google Home app, DO NOT buy this product - both Google and JBL Speaker need to work together to resolve this problem. You'll have hours of frustration. The problem may be in that JBL Speaker doesn't have rights to use Google Home app and Google made modifications to their app to make this a problem, or JBL Speaker was never certified with Google accessories once the implementation was completed. I've worked in tech for over 25 years, and to run across this issue (for the price of this speaker) here in Dec 2018 is stupidity as its worse. First there are too many screen to pass thru on the Google Home app, and then it goes into a nonsense circular loop where the device cannot be found, and there is no solution from Google nor from JBL Speaker. Google isn't owning the problem and I have found nothing online thru other blogs that tells me JBL Speaker is owning the problem.

Thank you for taking the time to provide us with your feedback. Our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line.

Impossible to setup with google home app

Bought this less than a month ago, I still can'd get the device to setup correctly to google home app on my phone. I've tried rebooting the device, reseting the device, checking all settings on my router, resetting my router, went through many many google searches for help on this, nothing works. I will most likely try to return this if I can't get it to work within this week. Very frustrating as I love the sound quality on this device...

Customer Q&A

Get specific details about this product from customers who own it.

1-1 of 1 questions
by IgnatiusNovember 23, 2017


0 Answers

Policies & Plans

Warranty plan

Walmart Protection Plans
Most items come with a limited manufacturer’s warranty. The addition of a Walmart Protection Plan adds extra protection from the date of purchase. Walmart Protection Plans cover the total cost of repair, or replacement, for products, as well as covering delivery charges for the exchange.
Walmart Protection Plan options and pricing can be found on the product page, as well as in your cart. Go towww.walmart.com/protectionto see all the coverage offered for each product. You can view your Walmart Protection Plan after your purchase in the Walmart Protection Plan Hub.
Product warranty:
Warranty Information:Unless a different warranty period is stated in the Warranty Card provided with your JBL product, JBL warrants for a period of 1 year (5 years for any non-powered speakers) from the date of retail purchase by the original end-use purchaser, that this product, when delivered to you in new condition, in original packaging, from a JBL authorized reseller and used in normal conditions, is free from any defects in manufacturing, materials and workmanship. Refer to the Warranty Card provided with your JBL product for specific details including what is not covered along with other terms and conditions.
Already purchased your product? A Walmart Protection Plan can be added within 30 days of purchase.Click here to add a Plan.
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Electrode, Comp-805468483, DC-prod-az-southcentralus-14, ENV-prod-a, PROF-PROD, VER-30.0.3-ebf-2, SHA-8c8e8dc1c07e462c80c1b82096c2da2858100078, CID-71d8535f-34d-16f0ca1256aa4a, Generated: Mon, 16 Dec 2019 02:54:45 GMT