Interview Techniques for UX Practitioners: A User-Centered Design Method

Interview Techniques for UX Practitioners: A User-Centered Design Method

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Paperback, Elsevier Science Ltd, 2013, ISBN13 9780124103931, ISBN10 0124103936
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INTERVIEW TECHNIQUES FOR UX PRACTITIONERS

About this item

Important Made in USA Origin Disclaimer: For certain items sold by Walmart on Walmart.com, the displayed country of origin information may not be accurate or consistent with manufacturer information. For updated, accurate country of origin data, it is recommended that you rely on product packaging or manufacturer information.

INTERVIEW TECHNIQUES FOR UX PRACTITIONERS

Much of the work of user-centered design practitioners involves some type of interviewing. While interviewing is an important skill, many colleagues have little or no formal training in interviewing methods and often learn on the job with limited feedback on the quality of their interviews.

This book teaches readers about the three basic interview methods: structured interviews, semi-structured interviews, and unstructured interviews. The author discusses the various strengths, weaknesses, issues with each type of interview, and includes best practices and procedures for conducing effective and efficient interviews. The book dives into the detailed information about interviews that haven t been discussed before - readers learn how and when to ask the "how" and "why" questions to get a deeper understanding of problems, concepts, and processes, as well as discussions on laddering and critical incident techniques.

Because so much of what UX practitioners do involves good interviewing skills, this is your one-stop resource with the definitions, processes, procedures and best practices on the basic approaches.

Specifications

Number of Pages: 122
Original Languages: English
Author: Wilson, Chauncey
Book Format: Paperback
Publisher: Elsevier Science Ltd
ISBN-13: 9780124103931
Assembled Product Dimensions (L x W x H): 6.00 x 9.00 x 0.50 Inches
ISBN-10: 0124103936
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