I ordered these boots several weeks ago, shipping wasn't as quick as most items but it wasn't a big deal. What I was very upset about was the fact that the boots were marked up. Straight out of the box. I took pictures, but decided not to persue it because my 6 year old will inevitably get them dirty anyway. I was just disappointed that I paid for brand new timberlands and each boot was marked up ( in more than 1 spot too!) I love the shoes on the site and was planning to buy more for myself and the rest of my family but after seeing how these boots came, I won't be ordering from thesis site again.