I am sure I will come back to ad the fifth star for reliability later, just arrived today. This TV is spot on! I did my homework before purchasing, the only thing holding me back was the negative reviews. I had a popular competitor's 32" smart 720p that still sells for $140, I could care less about ROKU. I am running my HP Laptop thru it anyways, and it is brilliant. I emailed Hisense Support last night about a user manual, and had the reply with the file attached when I checked this morning,(complete 32 page manual) Thanks! Excellent clarity, can you say sound? The neat thing about this, they only describe that it comes with the latest technology, what they keep for a surprise is what I discovered setting it up. The TV is solid, attractive, well designed, it has all the ports, speaker system design is outstanding for a flat screen- sounds better than some inexpensive sound bars. well placed manual controls on back/side, when was the last time you saw that, usually these days no remote, crap outs luck. Speaking of remote, looks and feels expensive. What a surprise! excellent performance, attractive, solid and large, just like the TV, Has smooth rubber button pads, silver center ring, etc. I didn't think they made quality remotes anymore. I am typing this with my laptop tethered via HDMI, monitor 2nd screen projected, wireless keyboard from my couch, it all went together as planned without a hitch, all for under $400 dollars(minus laptop). Here's the kicker, that also includes the beautiful, solid two shelf floater stand that I received two days ago. Went on like they were made together, trim on TV matches stand, again, solid. If you are not happy with your picture check your connections or other hardware. If you received damaged goods, give it another try, heck who hasn't walked out of the store and got home with something broken. I have faith that if this TV disappoints me in the future Hisense and Walmart will make it right. * This review was written by me with no other motivation other than my own experience this far.