I order this exact brand. Came as describe, lights on the keyboard, volume super loud, turn into tablet even the screen flips as a tablet even a keyboard on the screen while using as a tablet and works very well. two plus output, headphone jack, power button, one USB cord, screen can be split, you can have multiple desktops in one laptop, you can use Microsoft store to download Kodi, Netflix, music etc, video play amazing on it as if it's 4K, thin laptop as picture shown, very easy to understand and use. Highly recommend. Sd harddrive. It gets hot sometimes so what i do is either have a fan or put it on a table or my lap but open my leg so the air can go inside. storage is amazing. Overall if you looking for a laptop for simple this is the one for you or even professional way. Touch screen works great no lagging.