HP Refurbished Charcoal Gray 15.6" 2000-bf69WM Laptop PC with AMD E-300 Accelerated Processor and Windows 8 Operating System

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About this item

Important Made in USA Origin Disclaimer: For certain items sold by Walmart on Walmart.com, the displayed country of origin information may not be accurate or consistent with manufacturer information. For updated, accurate country of origin data, it is recommended that you rely on product packaging or manufacturer information.
With the HP 2000, you get genuine HP reliability for your social networks, web surfing, video chatting and more. Enjoy movies on the brilliant HD widescreen display.


Update your Windows 8 PC to Windows 8.1 for free through the Windows Store

About this item

Important Made in USA Origin Disclaimer: For certain items sold by Walmart on Walmart.com, the displayed country of origin information may not be accurate or consistent with manufacturer information. For updated, accurate country of origin data, it is recommended that you rely on product packaging or manufacturer information.

With the HP 2000, you get genuine HP reliability for your social networks, web surfing, video chatting and more. Enjoy movies on the brilliant HD widescreen display.


Update your Windows 8 PC to Windows 8.1 for free through the Windows Store

HP Refurbished 15.6" 2000-bf69WM Laptop PC:

HP Laptop 2000-BF69WM Refurbished PC Key Features and Benefits:

  • HP AMD Processor Laptop with AMD E-300 Accelerated Processor
    1.30GHz, 1MB L2 Cache

  • 4GB DDR3 SDRAM system memory
    The HP AMD Processor Laptop with AMD E-300 Accelerated Processor gives you the power to handle most power hungry applications and tons of multimedia work

  • 320GB SATA hard drive
    Store 213,000 photos, 91,000 songs or 168 hours of HD video and more

  • SuperMulti DVD Burner
    Watch movies, and read and write CDs and DVDs in multiple formats

  • 10/100Base-T Ethernet, 802.11b/g/n Wireless LAN
    Connect to a broadband modem with wired Ethernet or wirelessly connect to a WiFi signal or hotspot with the 802.11b/g/n connection built into your Charcoal Gray 15.6" HP Windows 8 Laptop (Operating System)

  • 15.6" HD BrightView LED-backit display
    AMD Radeon HD 6310 Discrete-Class Graphics with up to 1973MB total graphics memory

Additional Features:
  • HP TrueVision HD webcam
  • 2-in-1 memory card reader
  • 3 x USB 2.0 ports, 1 x headphone-out, 1 x microphone-in, 1 x RJ-45 Ethernet port, 1 x VGA port
  • The Charcoal Gray 15.6" HP Windows 8 Laptop (Operating System) featuers a 6-cell lithium-ion battery

Software:
  • Genuine Microsoft Windows 8 Operating System
  • Microsoft Office 2010: Buy Microsoft Office to activate Office software on this PC
  • Norton Internet Security (60-day subsription)
  • HP Recovery Manager

Support and Warranty:
  • Refurbished items have a 90-day parts and labor limited warranty
  • Restore discs are not included (unless specified by supplier). We recommend you use the installed software to create your own restore and backup DVD the first week you use the computer.

What's In The Box:
  • Power cord
  • 6-cell lithium-ion battery
  • Quick Start Guide

To see the manufacturer's specifications for this product, click here.

To see a list of our PC Accessories, click here.

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Specifications

Processor Type: AMD E-Series
Hard Drive Capacity: 320 GB
Color: Gray
Display Technology: LED Backlight, HD BrightView Display
Resolution: 720p
Processor Speed: 1.30 GHz
Contained Battery Type: Lithium Ion
Connector Type: 1 x DC-in, 1 x Ethernet, 1 x Headphone, 1 x Microphone, 3 x USB 2.0, 1 x VGA
Operating System: Microsoft Windows
Model: 2000-bf69WM RF
Screen Size: 15.6"
Interface Type: 2-in-1 card reader 1 x (SD Memory Card), 1 x (MultiMediaCard)
Brand: HP
Video Game Platform: PC
Is Energy Star-Certified: Y
Condition: Refurbished
Manufacturer Part Number: C2M21UAR#ABA
RAM Memory: 4 GB
Accessories Included: Power Cord ,  Battery
Features: EPEAT
Assembled Product Dimensions (L x W x H): 14.72 x 9.65 x 1.43 Inches
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Customer Q&A

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Questions & Answers 17 questions
1-3 of 17 questions

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Questions will be checked against our question guidelines and posted within five to seven business days.

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by Car 2/7/2013
5 answers
  • A. No, the owners manual is online and must be accessed through the internet.
    by Jeroboam7/11/2013
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  • A. You do not get backup CD's anymore with anykind of computer. It up to her to make a recovery disc. When you get it and hget it up and running, its up to you to create your backup.
    by An anonymous customer3/22/2013
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  • A. Yes
    by 92513/14/2013
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  • A. only has start up paper. no books or cds. can make backup dvds pretty easy though so you wont lose info.
    by hickorynut7193/6/2013
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  • A. At this time, Hewlett-Packard does not ship recovery discs or operating system discs with HP notebook or desktop PCs. However, all current Hewlett-Packard desktop and notebook PCs will include a recovery partition on the hard drive that will allow for one copy of recovery media to be made. You can also contact the HP Technical Support department at 1-800-474-6836 to order recovery media. You can download the manual of the model directly through HP web site at: http://h10025.www1.hp.com/ewfrf/wc/manualCategory?cc=us&lc=en&dlc=en&product=5305061
    by HP Team5/29/2013
    Written by a verified representative from HP Team
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1-3 of 17 questions

Customer Reviews

Customer Reviews | 37 reviews | 3.8 out of 5

4.0 stars

37 reviews | 3.8 out of 5

4.0 stars

37 reviews | 3.8 out of 5

76%
Would recommend to a friend
5 stars
16
4 stars
12
3 stars
1
2 stars
3
1 stars
5
1-10 of 25 total reviews
76%
Would recommend to a friend

Age

Gender

Great if you just surf the web
2/2/2013

Customer review by TimTheITguy

4.0 stars 2/2/2013 by TimTheITguy
by TimTheITguy
Verified purchaser
Verified purchaser
Customer has been confirmed to have purchased the item from Walmart.

I've been in IT for 24 years and my expectations are always slightly higher then an average user but I needed a laptop for the family to use to basically surf the web and do some minimal productivity. I am not a fan of HP products. Support is terrible but the price of this computer made it worth any pain I would have to deal with if I needed HP support. If you're not accustomed to Windows 8, it can be a bit frustrating, especially with all the HP apps they've added. I mention this because all these apps are running in the background which significantly slows the computer down. Disabling them like you can in other Windows OS isn't as easy and they always seem to restore themselves. Also, many of the plug-ins like Adobe Flash are not preloaded. You'll have to self discover them as you go. The webcam is just acceptable. It's not high quality at all so if you Skype, you may notice a lot of graininess. This review sounds very critical but it still is a great value for a refurb laptop. If surfing the web is primarily what you plan on using this for, it's a steal. If you need it for business, you may want to consider something with a little more processing power.

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TimTheITguy
Virginia Beach
Would recommend to a friend? Yes
Age:45 - 54
Ownership:2 - 7 weeks
Gender:Male
Usage:Every day
Verified purchaser
Verified purchaser
Customer has been confirmed to have purchased the item from Walmart.
Good value for nice laptop
3/5/2013

Customer review by gtippitt

5.0 stars 3/5/2013 by gtippitt
by gtippitt
Verified purchaser
Verified purchaser
Customer has been confirmed to have purchased the item from Walmart.

It is a really nice laptop for the price. While obviously not the fastest at this price. It does most things really well . It probably would not run games requiring high-end graphics, but DVDs and HD video look great. It is plenty fast for most other tasks. The AMD E-300 processor has a dual core 64 bit CPU and 80 core Radeon GPU. It has 4 GB of memory which is also plenty for most average users. Large screen for easy to read text or video. Keyboard is better than I expected. I'm a touch typist and am picky about keyboards. If this were your only PC, you might want to get an external USB hard drive for more disk space and backup, as the drive is only 320GB. The speakers are fine for voice, but for music or movies, you might want headphones or external speakers. I'm hard of hearing, so I need a bit of volume to hear things well. For video out , it only has VGA, otherwise it would make a really nice , cheap, and quiet HTPC . It has wired and wireless networking, three USB 2.0 ports, CD-DVD-RW, and SD slot. Great package for the price. It came with Windows 8. I prefer Ubuntu Linux which installed for dual boot without any problems. Hands down, it beats the ChromeBooks at a similar prices.

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gtippitt
Knoxville, TN
Would recommend to a friend? Yes
Age:55 - 64
Ownership:2 - 7 weeks
Gender:Male
Usage:Every day
Verified purchaser
Verified purchaser
Customer has been confirmed to have purchased the item from Walmart.
Totally disappointed!
2/28/2013

Customer review by BJSFOLLY

1.0 stars 2/28/2013 by BJSFOLLY
by BJSFOLLY

This has taught me never to buy a refurbished electronic product!! The system runs extremely slow...the CPU is very high, and I keep getting error messages, as if it has a virus!! I am sooooooo disgusted and am planning on returning it as soon as I'm feeling better! This is totally not worth the money, or the time spent ordering it and awaiting it's arrival!!!

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BJSFOLLY
Orlando, Florida
Would recommend to a friend? No
Age:55 - 64
Ownership:2 - 7 weeks
Gender:Female
Usage:Every day
Love It
2/28/2013

Customer review by Mike757

5.0 stars 2/28/2013 by Mike757
by Mike757
Verified purchaser
Verified purchaser
Customer has been confirmed to have purchased the item from Walmart.

Its just as I expected, great!

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Mike757
Atlanta, GA
Would recommend to a friend? Yes
Age:25 - 34
Ownership:2 - 7 weeks
Gender:Female
Usage:Every day
Verified purchaser
Verified purchaser
Customer has been confirmed to have purchased the item from Walmart.
looks new, acts like the opposite
3/10/2013

Customer review by tabby07

2.0 stars 3/10/2013 by tabby07
by tabby07
Verified purchaser
Verified purchaser
Customer has been confirmed to have purchased the item from Walmart.

I bougt this because even though its refurbished ive had good experience with used electronics. this thing was slow, the internet kept crashing, took forever to dowload things, and the computer kept crashing and restarting. I returned within 1 week

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tabby07
Rochester, ny
Would recommend to a friend? No
Age:18 - 24
Ownership:1 week or less
Gender:Female
Usage:Every day
Verified purchaser
Verified purchaser
Customer has been confirmed to have purchased the item from Walmart.
great buy and computer
2/28/2013

Customer review by hickorynut719

4.0 stars 2/28/2013 by hickorynut719
by hickorynut719
Verified purchaser
Verified purchaser
Customer has been confirmed to have purchased the item from Walmart.

great computer only problem having is this windows 8,dont care for it. computer crashes a lot with windows 8,suppose to be better, I prefer windows 7 never had any problems with it. other than that great computer and price.

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hickorynut719
arkansas
Would recommend to a friend? Yes
Age:45 - 54
Ownership:2 - 7 weeks
Gender:Male
Usage:Every day
Verified purchaser
Verified purchaser
Customer has been confirmed to have purchased the item from Walmart.
Only good if you surf the web
4/23/2013

Customer review by Hoosick25

3.0 stars 4/23/2013 by Hoosick25
by Hoosick25

This laptop I bought new expecting it to perform better than what it has, honestly, I'm on it right now. I don't like really anything about it, it's great if you just surf the web or do facebook but I want to do more than that and this computer runs very slow, bottom line. It freezes a lot, it always shows error messages and sometimes won't even let me sign into my home screen (user account). I don't get it, it is only a couple of months old and it has problems expected from older computers that are full of bugs. I am definitely not recommending it but if all you do is Facebook then this is one is the one for you. Thanks.

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Hoosick25
Bennington, VT
Would recommend to a friend? No
Age:25 - 34
Ownership:5 - 6 months
Gender:Male
Usage:Every day
Thank God for Windows 8 "Desktop Mode"
4/25/2013

Customer review by SethCA

4.0 stars 4/25/2013 by SethCA
by SethCA
Verified purchaser
Verified purchaser
Customer has been confirmed to have purchased the item from Walmart.

Lightweight, widescreen, and a welcome replacement for my old Toshiba laptop running Windows XP SP3 which I bade farewell after 9 years of very productive use. This $320 laptop (including taxes & the dreaded CA E-waste Recycling tax) would serve the purpose. I don't want to spend over $800 for a touchscreen laptop just to use the Windows 8 "Metro" GUI. Prefer to use the Windows 8 "Desktop Mode", similar to the usual XP, Vista and Windows 7 interface. The Windows 8 "Metro" GUI I seldom use, where each app takes the entire screen - that's not for me since I use multiple windows open at the same time, some piled on top of each other, toggling apps back and forth as I see fit. You can't do that on Metro GUI. Quick note, disable the Windows 8 Charms right away, otherwise it will drive you mad, often interrupting your work popping up whenever you slide your finger at touchpad from R to L, then launching Metro GUI Apps at random. The Charms is intended for touchscreen mainly, which HP + MS should have made clearly before booting up the machine for the first time. Other than that I look forward to using this machine for at least 9 very productive years. So far so good, its a great start.

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SethCA
CA
Would recommend to a friend? Yes
Age:25 - 34
Ownership:2 - 7 weeks
Gender:Male
Usage:Every day
Verified purchaser
Verified purchaser
Customer has been confirmed to have purchased the item from Walmart.
Great Computer
2/22/2013

Customer review by lololoolololololo

5.0 stars 2/22/2013 by lololoolololololo
by lololoolololololo
Verified purchaser
Verified purchaser
Customer has been confirmed to have purchased the item from Walmart.

Awesome i would recommend and i love this computer.

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lololoolololololo
Beaufort SC
Would recommend to a friend? Yes
Age:14 - 18
Ownership:2 - 7 weeks
Gender:Male
Usage:Every day
Verified purchaser
Verified purchaser
Customer has been confirmed to have purchased the item from Walmart.
I absolutely love this laptop.
3/28/2013

Customer review by Lolitabc

5.0 stars 3/28/2013 by Lolitabc
by Lolitabc
Verified purchaser
Verified purchaser
Customer has been confirmed to have purchased the item from Walmart.

I needed this laptop for school. I am proud to turn in assignments in color.

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Lolitabc
Howell Mill
Would recommend to a friend? Yes
Age:45 - 54
Ownership:2 - 7 weeks
Gender:Female
Usage:Every day
Verified purchaser
Verified purchaser
Customer has been confirmed to have purchased the item from Walmart.
1-10 of 25 total reviews See all
1-10 of 25 reviews

Customer Reviews | 37 reviews | 3.8 out of 5

Customer Reviews

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Warranty Plan

Walmart Product Care Plans
A limited product warranty is included free for most items. With an optional Walmart Care Plan you can enhance the manufacturer's coverage from the date of purchase. Walmart Product Care Plans cover 100% of the cost for repair or replacement, including shipping charges for the exchange.

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Product warranty: See details

Warranty Information: 90 Day Limited Warranty
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