Any items sent back to Fotodiox must be new, in the original manufacturer’s packaging and containing all components and paperwork (including but not limited to instructions, packing inserts, and the blank warranty card if applicable).
The address for returns and exchanges is:
Fotodiox, Inc.ATTN: RETURNS1100 Lakeside Dr.Gurnee, IL 60031United States
Please include a copy of the invoice and a brief note to let us know if there was something wrong with the item and whether you would like a refund or exchange.
It is the customer's responsibility to inspect and test their purchase within 30 days of the purchase date. After 30 days, Fotodiox is not responsible for missing, damaged, or lost items.